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    <title>topic Re: Identity Collector not working for some users in Firewall and Security Management</title>
    <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134965#M20316</link>
    <description>&lt;P&gt;If there is no other info but still you can see in pdpd.elg:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP2&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;SPAN&gt;; User:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER2&lt;/FONT&gt;&lt;SPAN&gt;; User Groups: ; User Roles: ; Machine: ; Machine Groups: ; Machine Roles: ; Domain: &amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;Domain&lt;/FONT&gt;&lt;SPAN&gt;; Source Type: AD; TTL: 43200; IDC IP:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP-IDC&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;and no association is created (pdp monitor ip IP2 or pdp monitor user USER2) then I suggest to open ticket and TAC. More detailed debugging is needed.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Communication is pretty straightforward:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Identity Source -&amp;gt; IDC -&amp;gt; PDP -&amp;gt; PEP. As IDC is forwarding info to PDP and association is not created on PDP then it's definitely wrong.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;You mentioned that you can see somehow info about USER2/IP2 in pepd.elg (so something is pushed to PEP even we cannot see it on PDP). Can you provide the output from pepd.elg about this and output from PEP itself:&lt;/P&gt;&lt;P&gt;pep show&amp;nbsp;user usr USER2&lt;/P&gt;&lt;P&gt;and the same full output from&lt;/P&gt;&lt;P&gt;pdp monitor user USER2&lt;/P&gt;</description>
    <pubDate>Fri, 26 Nov 2021 09:22:52 GMT</pubDate>
    <dc:creator>Daniel_Szydelko</dc:creator>
    <dc:date>2021-11-26T09:22:52Z</dc:date>
    <item>
      <title>Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134805#M20253</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;I am using Identity Collector to make the link between AD accounts and rights in the rule base.&lt;/P&gt;&lt;P&gt;In the same group it is working fine for some users work and not for others. In the Identity Collector Log Monitor I see every association between IP address and User Name.&lt;/P&gt;&lt;P&gt;Every users are authenticaded by the same controller DC and excepted this point they are working fine.&lt;/P&gt;&lt;P&gt;If I give rights to IP address of the user's PC it's working fine for everybody but in the logs I don't see the user name of the accounts impacted by the problem.&lt;/P&gt;&lt;P&gt;My gateway / mgmr / log are in R81 JHF 44 and I have upgraded the Identity Collector in 81.028: same behavior.&lt;/P&gt;&lt;P&gt;I hope to be clear and sorry for my english&lt;/P&gt;&lt;P&gt;Can you help me&lt;/P&gt;&lt;P&gt;Regards&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Laurent&lt;/P&gt;</description>
      <pubDate>Wed, 24 Nov 2021 10:48:09 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134805#M20253</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-24T10:48:09Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134837#M20270</link>
      <description>&lt;P&gt;bit hard to understand what the problem is: the fact that you don't see username against IP in logs? Or rule with an IA role not being enforced?&lt;/P&gt;
&lt;P&gt;Try adding some screenshots - it might help.&lt;/P&gt;
&lt;P&gt;What do you see when you check &lt;STRONG&gt;SmartLog&lt;/STRONG&gt; with IA blade filter:&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;x.x.x.x and blade:"Identity Awareness"&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 24 Nov 2021 15:50:03 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134837#M20270</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-24T15:50:03Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134883#M20291</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hi&lt;BR /&gt;I try to explain better.&lt;/P&gt;&lt;P&gt;rule 1&lt;BR /&gt;user1&amp;nbsp; web-server http accept log&lt;/P&gt;&lt;P&gt;rule 2&lt;BR /&gt;user2&amp;nbsp; web-server http accept log&lt;/P&gt;&lt;P&gt;rule 3&lt;BR /&gt;any&amp;nbsp; web-server http drop log&lt;/P&gt;&lt;P&gt;when user1 want to connect to web-server OK&lt;/P&gt;&lt;P&gt;log rule 1 : IP PC1 and user1&lt;/P&gt;&lt;P&gt;when user2 want to connect to web-server NOK&lt;/P&gt;&lt;P&gt;log rule 2 : Nothing / log rule 3 IP PC2 but no user name&lt;/P&gt;&lt;P&gt;In Identity Collector&lt;/P&gt;&lt;P&gt;IP PC1 links to user1&lt;/P&gt;&lt;P&gt;IP PC2 links to user2&lt;/P&gt;&lt;P&gt;General Log with filter "user1" : the accept and IA information a&lt;/P&gt;&lt;P&gt;and&amp;nbsp; filter IP PC1 and blade:"Identity Awareness" : Some succesful logins and some session expirations =&amp;gt; Normal&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;General Log with filter "user2" : nothing = never view by IA and so by FW&lt;/P&gt;&lt;P&gt;and&amp;nbsp; filter IP PC2 and blade:"Identity Awareness" : No matches found&amp;nbsp; =&amp;gt; Not normal&lt;/P&gt;&lt;P&gt;I don't anderstand how it can be working fine with user1 and not user2&lt;/P&gt;&lt;P&gt;To note : user 2 has already worked fine and it has stopped without any change (AD, Identity Collector, Check Point configuration)&lt;/P&gt;&lt;P&gt;Regards&lt;/P&gt;&lt;P&gt;LAurent&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 09:20:03 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134883#M20291</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-25T09:20:03Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134889#M20293</link>
      <description>&lt;P&gt;Seems like ID info is not forwarded from IDC to GW. Make sure that you have no filters set in IDC.&lt;/P&gt;
&lt;P&gt;You can also check PDP daemon logs on the gateway just to confirm if any info regarding user2 IP address is arriving from IDC to GW&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt; grep x.x.x.x $FWDIR/log/pdpd.elg*&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 10:10:45 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134889#M20293</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-25T10:10:45Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134892#M20295</link>
      <description>&lt;P&gt;I don't see any difference between my 2 users : the association between IPs and uUSERs is OK&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pdpd.elg.8:[30160 4057327424]@FWEXTHDV[24 Nov 11:51:33] [TRACKER]: #10214190 -&amp;gt; INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip: &lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP2 &lt;/FONT&gt;; User: &lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER2&lt;/FONT&gt;; User Groups: ; User Roles: ; Machine: ; Machine Groups: ; Machine Roles: ; Domain: &amp;nbsp;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;Domain&lt;/FONT&gt;; Source Type: AD; TTL: 43200; IDC IP: &lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP-IDC&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pdpd.elg.8:[30160 4057327424]@FWEXTHDV[24 Nov 11:51:23] [TRACKER]: #10214085 -&amp;gt; INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip: &amp;nbsp;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP1&lt;/FONT&gt;; User: &lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER1&lt;/FONT&gt;; User Groups: ; User Roles: ; Machine: ; Machine Groups: ; Machine Roles: ; Domain:&amp;nbsp;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;Domain&lt;/FONT&gt;; Source Type: AD; TTL: 43200; IDC IP: &lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP-IDC &lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 10:30:39 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134892#M20295</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-25T10:30:39Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134904#M20300</link>
      <description>&lt;P&gt;OK that means identity does arrive, next step is PEP daemon, this will show if any IA role is associated with the IP&lt;/P&gt;
&lt;P&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;&lt;SPAN&gt;grep -B4 -A14 x.x.x.x $FWDIR/log/pepd.elg*&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 12:59:02 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134904#M20300</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-25T12:59:02Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134905#M20301</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;Please check if both users received correct access roles in associations on your IA GW:&lt;/P&gt;&lt;P&gt;pdp monitor user USERX&lt;/P&gt;&lt;P&gt;it should be also reflected in $FWDIR/log/pdpd.elg&lt;/P&gt;&lt;P&gt;Best Regards&lt;/P&gt;&lt;P&gt;Daniel.&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 13:00:19 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134905#M20301</guid>
      <dc:creator>Daniel_Szydelko</dc:creator>
      <dc:date>2021-11-25T13:00:19Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134907#M20302</link>
      <description>&lt;P&gt;With user1 a lot of information&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-[30161 4085901696]@FWEXTHDV[25 Nov&amp;nbsp; 7:51:26] [TRACKER]: #1293707 -&amp;gt; INCOMING -&amp;gt; IDENTITY_UPDATE -&amp;gt; from pdp: 127.0.0.1, 0, should override: 0 , data: UpdateInformation dump:&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-Unique ID&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : 514e02d9&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-Client type&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : 9, (Identity Collector)&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-Time to live&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : 43230, 86400&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg:Client ID&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : IP1, 0&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-Username&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : USER1&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-Log Username&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; : name firstname (USER1)&lt;/P&gt;&lt;P&gt;/opt/CPsuite-R81/fw1/log/pepd.elg-&lt;/P&gt;&lt;P&gt;……&lt;/P&gt;&lt;P&gt;with user2 NOTHING !&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 13:24:22 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134907#M20302</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-25T13:24:22Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134908#M20303</link>
      <description>&lt;P&gt;Same principe&lt;/P&gt;&lt;P&gt;for user1 correct information&lt;/P&gt;&lt;P&gt;Session:&amp;nbsp; 514e02d9&lt;/P&gt;&lt;P&gt;Session UUID:&amp;nbsp; {BE0DB03B-69A8-D215-0258-0DC02BAF5201}&lt;/P&gt;&lt;P&gt;Ip:&amp;nbsp; IP1&lt;/P&gt;&lt;P&gt;Users:&lt;/P&gt;&lt;P&gt;&amp;nbsp;USER1@domain {d268cfc1}&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp; LogUsername: name firstname (USER1)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&amp;nbsp; Client Type: Identity Collector (Active Directory)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;for user2 NOTHING&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 13:27:01 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134908#M20303</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-25T13:27:01Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134909#M20304</link>
      <description>&lt;P&gt;If you receive something like this in pdpd.elg:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;/opt/CPsuite-R81/fw1/log/pdpd.elg.8:[30160 4057327424]@FWEXTHDV[24 Nov 11:51:33] [TRACKER]: #10214190 -&amp;gt; INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP2&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;SPAN&gt;; User:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER2&lt;/FONT&gt;&lt;SPAN&gt;; User Groups: ; User Roles: ; Machine: ; Machine Groups: ; Machine Roles: ; Domain: &amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;Domain&lt;/FONT&gt;&lt;SPAN&gt;; Source Type: AD; TTL: 43200; IDC IP:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP-IDC&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;then next should be:&lt;/P&gt;&lt;P&gt;OUTGOING -&amp;gt; AGENT_RESPONSE -&amp;gt; ip: , type: IDCEvent, result: OK&lt;/P&gt;&lt;P&gt;and&lt;/P&gt;&lt;P&gt;INTERNAL -&amp;gt; ROLES_CHANGED -&amp;gt; user session: xxxxxxxxx&lt;/P&gt;&lt;P&gt;then association IP/user should be created, so if there is nothing when you type:&lt;/P&gt;&lt;P&gt;pdp monitor ip IP2&lt;/P&gt;&lt;P&gt;or&lt;/P&gt;&lt;P&gt;pdp monitor user User2&lt;/P&gt;&lt;P&gt;then it's wrong behaviour. Please try to follow messages starting from:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP2&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;SPAN&gt;; User:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER2&lt;/FONT&gt;&lt;SPAN&gt;;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;maybe there is something else showing what is the root cause of lack of association.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 13:46:19 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134909#M20304</guid>
      <dc:creator>Daniel_Szydelko</dc:creator>
      <dc:date>2021-11-25T13:46:19Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134913#M20306</link>
      <description>&lt;P&gt;After I see&lt;/P&gt;&lt;P&gt;[30160 4057327424]@FWEXTHDV[25 Nov 14:59:13] [TRACKER]: #10733164 -&amp;gt; OUTGOING -&amp;gt; AGENT_RESPONSE -&amp;gt; ip: , type: IDCEvent, result: OK&lt;BR /&gt;[30160 4057327424]@FWEXTHDV[25 Nov 14:59:14] [TRACKER]: #10733165 -&amp;gt; INCOMING -&amp;gt; AGENT_REQUEST -&amp;gt; ip: , type: IDCEvent&lt;/P&gt;&lt;P&gt;Excactly the same&amp;nbsp; for USER1 and USER2 ...&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 14:32:21 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134913#M20306</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-25T14:32:21Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134917#M20307</link>
      <description>&lt;P&gt;I'm just thinking - is USER2 "subnet the same as USER1? If not, is USER2 subnet directly connected to FW?&lt;/P&gt;
&lt;P&gt;I seem to recall issues in early days we had issues in certain cases when IA publish method was set to &lt;STRONG&gt;smart_pull&lt;/STRONG&gt;&lt;/P&gt;
&lt;P&gt;Not too sure how comfortable are with using GuiDBEdit, but you could try changing &lt;STRONG&gt;publish_method&lt;/STRONG&gt; on the gateway to &lt;STRONG&gt;push&lt;/STRONG&gt; from &lt;STRONG&gt;smart_pull &lt;/STRONG&gt;(&lt;EM&gt;GuiDBedit: Table -&amp;gt; Network Objects -&amp;gt; network_objects -&amp;gt; FirewallName -&amp;gt; identity_aware_blade -&amp;gt; publish_method&lt;/EM&gt;), save and install policy&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="image.png" style="width: 452px;"&gt;&lt;img src="https://community.checkpoint.com/t5/image/serverpage/image-id/14381i0612D93FD6FE086F/image-size/large?v=v2&amp;amp;px=999" role="button" title="image.png" alt="image.png" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 25 Nov 2021 14:52:04 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134917#M20307</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-25T14:52:04Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134960#M20314</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;I have changed the publish methode to push, saved and installed the policy.&lt;/P&gt;&lt;P&gt;I have cleared the records in the ID collector.&lt;/P&gt;&lt;P&gt;It is not better !&lt;/P&gt;&lt;P&gt;I see USER2 and IP2 in the&amp;nbsp;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;&lt;SPAN&gt;$FWDIR/log/pepd.elg*&lt;/SPAN&gt;&lt;/FONT&gt; but not with pdp monitor ip IP2 or pdp monitor user USER2.&lt;/P&gt;&lt;P&gt;Is it possible to reset the link between IP and USER ?&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 09:03:28 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134960#M20314</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-26T09:03:28Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134963#M20315</link>
      <description>&lt;P&gt;I would definitely follow&amp;nbsp;&lt;a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/2542"&gt;@Daniel_Szydelko&lt;/a&gt;&amp;nbsp;suggestion, there must be some errors / indications there&lt;/P&gt;
&lt;P&gt;Please try to follow messages starting from:&lt;/P&gt;
&lt;P&gt;INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip: IP2 ; User: USER2;&lt;/P&gt;
&lt;P&gt;maybe there is something else showing what is the root cause of lack of association.&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 09:13:35 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134963#M20315</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-26T09:13:35Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134965#M20316</link>
      <description>&lt;P&gt;If there is no other info but still you can see in pdpd.elg:&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;INCOMING -&amp;gt; IDCOLLECTOR_ASSOCIATION -&amp;gt; Ip:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP2&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;SPAN&gt;; User:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;USER2&lt;/FONT&gt;&lt;SPAN&gt;; User Groups: ; User Roles: ; Machine: ; Machine Groups: ; Machine Roles: ; Domain: &amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;Domain&lt;/FONT&gt;&lt;SPAN&gt;; Source Type: AD; TTL: 43200; IDC IP:&amp;nbsp;&lt;/SPAN&gt;&lt;FONT face="courier new,courier" size="2" color="#3366FF"&gt;IP-IDC&lt;/FONT&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;and no association is created (pdp monitor ip IP2 or pdp monitor user USER2) then I suggest to open ticket and TAC. More detailed debugging is needed.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Communication is pretty straightforward:&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Identity Source -&amp;gt; IDC -&amp;gt; PDP -&amp;gt; PEP. As IDC is forwarding info to PDP and association is not created on PDP then it's definitely wrong.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;You mentioned that you can see somehow info about USER2/IP2 in pepd.elg (so something is pushed to PEP even we cannot see it on PDP). Can you provide the output from pepd.elg about this and output from PEP itself:&lt;/P&gt;&lt;P&gt;pep show&amp;nbsp;user usr USER2&lt;/P&gt;&lt;P&gt;and the same full output from&lt;/P&gt;&lt;P&gt;pdp monitor user USER2&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 09:22:52 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134965#M20316</guid>
      <dc:creator>Daniel_Szydelko</dc:creator>
      <dc:date>2021-11-26T09:22:52Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134969#M20318</link>
      <description>&lt;P&gt;pdp monitor user USER2 =&amp;gt;&amp;nbsp; Nothing&lt;/P&gt;&lt;P&gt;pep show user query usr USER2 =&amp;gt; Nothing&lt;/P&gt;&lt;P&gt;I see USER2 and USER1 in the logs pdpd.elg and pepd.elg and the last enters are both the 19th of october&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 09:58:40 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134969#M20318</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-26T09:58:40Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134971#M20319</link>
      <description>&lt;P&gt;&lt;a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/8232"&gt;@Royi_Priov&lt;/a&gt;&amp;nbsp;- sorry to drag you in, do you think your team could cast the eye on this case? i think it's enough if you read last post from&amp;nbsp;&lt;a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/2542"&gt;@Daniel_Szydelko&lt;/a&gt;&amp;nbsp;&lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 10:02:39 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134971#M20319</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2021-11-26T10:02:39Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134972#M20320</link>
      <description>&lt;P&gt;Can you paste the output from:&lt;/P&gt;&lt;P&gt;pdp monitor summary all | wc -l&lt;/P&gt;&lt;P&gt;and&lt;/P&gt;&lt;P&gt;top -c -b n 1&amp;nbsp;&lt;/P&gt;&lt;P&gt;from IA SG?&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 10:54:31 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134972#M20320</guid>
      <dc:creator>Daniel_Szydelko</dc:creator>
      <dc:date>2021-11-26T10:54:31Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134980#M20321</link>
      <description>&lt;P&gt;Info 19th of october is the date of last boot (JHF 44) and it is was working fine after this upgrade&lt;/P&gt;&lt;P&gt;[Expert@FWNAME:0]# pdp monitor summary all | wc -l&lt;BR /&gt;2341&lt;BR /&gt;[Expert@FWNAME:0]# top -c -b n 1&lt;/P&gt;&lt;P&gt;top - 13:12:33 up 38 days, 5:46, 1 user, load average: 0.20, 0.13, 0.14&lt;BR /&gt;Tasks: 381 total, 1 running, 380 sleeping, 0 stopped, 0 zombie&lt;BR /&gt;%Cpu0 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu1 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu2 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu3 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu4 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu5 : 0.0 us, 6.2 sy, 0.0 ni, 93.8 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu6 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu7 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu8 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu9 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu10 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu11 : 0.0 us, 0.0 sy, 0.0 ni, 94.1 id, 0.0 wa, 5.9 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu12 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu13 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu14 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;%Cpu15 : 0.0 us, 0.0 sy, 0.0 ni,100.0 id, 0.0 wa, 0.0 hi, 0.0 si, 0.0 st&lt;BR /&gt;KiB Mem : 32663552 total, 18614208 free, 7995036 used, 6054308 buff/cache&lt;BR /&gt;KiB Swap: 32833404 total, 32833404 free, 0 used. 23666400 avail Mem&lt;/P&gt;&lt;P&gt;PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ P COMMAND&lt;BR /&gt;23703 admin 20 0 0 0 0 S 6.7 0.0 80:52.41 10 [fw_worker_10]&lt;BR /&gt;1 admin 20 0 2628 712 604 S 0.0 0.0 0:08.60 9 init [3]&lt;BR /&gt;2 admin 20 0 0 0 0 S 0.0 0.0 0:00.50 4 [kthreadd]&lt;BR /&gt;3 admin 20 0 0 0 0 S 0.0 0.0 0:05.64 0 [ksoftirqd/0]&lt;BR /&gt;5 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 0 [kworker/0:0H]&lt;BR /&gt;7 admin rt 0 0 0 0 S 0.0 0.0 0:00.13 0 [migration/0]&lt;BR /&gt;8 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcu_bh]&lt;BR /&gt;9 admin 20 0 0 0 0 S 0.0 0.0 14:45.88 6 [rcu_sched]&lt;BR /&gt;10 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/0]&lt;BR /&gt;11 admin 20 0 0 0 0 S 0.0 0.0 0:43.79 2 [rcuos/0]&lt;BR /&gt;12 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 0 [lru-add-drain]&lt;BR /&gt;13 admin rt 0 0 0 0 S 0.0 0.0 0:02.21 0 [watchdog/0]&lt;BR /&gt;14 admin rt 0 0 0 0 S 0.0 0.0 0:01.34 1 [watchdog/1]&lt;BR /&gt;15 admin rt 0 0 0 0 S 0.0 0.0 3:12.65 1 [migration/1]&lt;BR /&gt;16 admin 20 0 0 0 0 S 0.0 0.0 0:02.05 1 [ksoftirqd/1]&lt;BR /&gt;18 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 1 [kworker/1:0H]&lt;BR /&gt;19 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/1]&lt;BR /&gt;20 admin 20 0 0 0 0 S 0.0 0.0 2:04.01 0 [rcuos/1]&lt;BR /&gt;21 admin rt 0 0 0 0 S 0.0 0.0 0:01.19 2 [watchdog/2]&lt;BR /&gt;22 admin rt 0 0 0 0 S 0.0 0.0 2:35.05 2 [migration/2]&lt;BR /&gt;23 admin 20 0 0 0 0 S 0.0 0.0 0:00.90 2 [ksoftirqd/2]&lt;BR /&gt;25 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 2 [kworker/2:0H]&lt;BR /&gt;26 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/2]&lt;BR /&gt;27 admin 20 0 0 0 0 S 0.0 0.0 2:02.90 4 [rcuos/2]&lt;BR /&gt;28 admin rt 0 0 0 0 S 0.0 0.0 0:00.93 3 [watchdog/3]&lt;BR /&gt;29 admin rt 0 0 0 0 S 0.0 0.0 2:53.29 3 [migration/3]&lt;BR /&gt;30 admin 20 0 0 0 0 S 0.0 0.0 0:00.93 3 [ksoftirqd/3]&lt;BR /&gt;32 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 3 [kworker/3:0H]&lt;BR /&gt;33 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/3]&lt;BR /&gt;34 admin 20 0 0 0 0 S 0.0 0.0 2:14.86 0 [rcuos/3]&lt;BR /&gt;35 admin rt 0 0 0 0 S 0.0 0.0 0:00.97 4 [watchdog/4]&lt;BR /&gt;36 admin rt 0 0 0 0 S 0.0 0.0 2:51.24 4 [migration/4]&lt;BR /&gt;37 admin 20 0 0 0 0 S 0.0 0.0 0:01.02 4 [ksoftirqd/4]&lt;BR /&gt;39 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 4 [kworker/4:0H]&lt;BR /&gt;40 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/4]&lt;BR /&gt;41 admin 20 0 0 0 0 S 0.0 0.0 2:16.64 14 [rcuos/4]&lt;BR /&gt;42 admin rt 0 0 0 0 S 0.0 0.0 0:01.16 5 [watchdog/5]&lt;BR /&gt;43 admin rt 0 0 0 0 S 0.0 0.0 2:30.04 5 [migration/5]&lt;BR /&gt;44 admin 20 0 0 0 0 S 0.0 0.0 0:00.97 5 [ksoftirqd/5]&lt;BR /&gt;46 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 5 [kworker/5:0H]&lt;BR /&gt;47 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/5]&lt;BR /&gt;48 admin 20 0 0 0 0 S 0.0 0.0 1:56.07 14 [rcuos/5]&lt;BR /&gt;49 admin rt 0 0 0 0 S 0.0 0.0 0:01.38 6 [watchdog/6]&lt;BR /&gt;50 admin rt 0 0 0 0 S 0.0 0.0 1:43.92 6 [migration/6]&lt;BR /&gt;51 admin 20 0 0 0 0 S 0.0 0.0 0:01.34 6 [ksoftirqd/6]&lt;BR /&gt;52 admin 20 0 0 0 0 S 0.0 0.0 0:25.41 6 [kworker/6:0]&lt;BR /&gt;53 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 6 [kworker/6:0H]&lt;BR /&gt;54 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/6]&lt;BR /&gt;55 admin 20 0 0 0 0 S 0.0 0.0 1:25.33 1 [rcuos/6]&lt;BR /&gt;56 admin rt 0 0 0 0 S 0.0 0.0 0:00.83 7 [watchdog/7]&lt;BR /&gt;57 admin rt 0 0 0 0 S 0.0 0.0 3:21.19 7 [migration/7]&lt;BR /&gt;58 admin 20 0 0 0 0 S 0.0 0.0 0:01.27 7 [ksoftirqd/7]&lt;BR /&gt;60 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 7 [kworker/7:0H]&lt;BR /&gt;61 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/7]&lt;BR /&gt;62 admin 20 0 0 0 0 S 0.0 0.0 2:19.94 0 [rcuos/7]&lt;BR /&gt;63 admin rt 0 0 0 0 S 0.0 0.0 0:02.26 8 [watchdog/8]&lt;BR /&gt;64 admin rt 0 0 0 0 S 0.0 0.0 0:00.11 8 [migration/8]&lt;BR /&gt;65 admin 20 0 0 0 0 S 0.0 0.0 0:02.27 8 [ksoftirqd/8]&lt;BR /&gt;67 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 8 [kworker/8:0H]&lt;BR /&gt;68 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/8]&lt;BR /&gt;69 admin 20 0 0 0 0 S 0.0 0.0 0:40.99 3 [rcuos/8]&lt;BR /&gt;70 admin rt 0 0 0 0 S 0.0 0.0 0:00.85 9 [watchdog/9]&lt;BR /&gt;71 admin rt 0 0 0 0 S 0.0 0.0 2:30.50 9 [migration/9]&lt;BR /&gt;72 admin 20 0 0 0 0 S 0.0 0.0 0:00.06 9 [ksoftirqd/9]&lt;BR /&gt;74 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [kworker/9:0H]&lt;BR /&gt;75 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/9]&lt;BR /&gt;76 admin 20 0 0 0 0 S 0.0 0.0 4:32.45 8 [rcuos/9]&lt;BR /&gt;77 admin rt 0 0 0 0 S 0.0 0.0 0:00.99 10 [watchdog/10]&lt;BR /&gt;78 admin rt 0 0 0 0 S 0.0 0.0 1:48.79 10 [migration/10]&lt;BR /&gt;79 admin 20 0 0 0 0 S 0.0 0.0 0:00.12 10 [ksoftirqd/10]&lt;BR /&gt;81 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 10 [kworker/10:0H]&lt;BR /&gt;82 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/10]&lt;BR /&gt;83 admin 20 0 0 0 0 S 0.0 0.0 4:01.93 0 [rcuos/10]&lt;BR /&gt;84 admin rt 0 0 0 0 S 0.0 0.0 0:00.90 11 [watchdog/11]&lt;BR /&gt;85 admin rt 0 0 0 0 S 0.0 0.0 2:04.84 11 [migration/11]&lt;BR /&gt;86 admin 20 0 0 0 0 S 0.0 0.0 0:00.05 11 [ksoftirqd/11]&lt;BR /&gt;88 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kworker/11:0H]&lt;BR /&gt;89 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/11]&lt;BR /&gt;90 admin 20 0 0 0 0 S 0.0 0.0 4:19.30 7 [rcuos/11]&lt;BR /&gt;91 admin rt 0 0 0 0 S 0.0 0.0 0:00.92 12 [watchdog/12]&lt;BR /&gt;92 admin rt 0 0 0 0 S 0.0 0.0 2:03.67 12 [migration/12]&lt;BR /&gt;93 admin 20 0 0 0 0 S 0.0 0.0 0:00.08 12 [ksoftirqd/12]&lt;BR /&gt;95 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 12 [kworker/12:0H]&lt;BR /&gt;96 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/12]&lt;BR /&gt;97 admin 20 0 0 0 0 S 0.0 0.0 4:23.68 8 [rcuos/12]&lt;BR /&gt;98 admin rt 0 0 0 0 S 0.0 0.0 0:01.00 13 [watchdog/13]&lt;BR /&gt;99 admin rt 0 0 0 0 S 0.0 0.0 1:47.39 13 [migration/13]&lt;BR /&gt;100 admin 20 0 0 0 0 S 0.0 0.0 0:00.11 13 [ksoftirqd/13]&lt;BR /&gt;102 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [kworker/13:0H]&lt;BR /&gt;103 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/13]&lt;BR /&gt;104 admin 20 0 0 0 0 S 0.0 0.0 3:54.12 0 [rcuos/13]&lt;BR /&gt;105 admin rt 0 0 0 0 S 0.0 0.0 0:01.53 14 [watchdog/14]&lt;BR /&gt;106 admin rt 0 0 0 0 S 0.0 0.0 1:13.47 14 [migration/14]&lt;BR /&gt;107 admin 20 0 0 0 0 S 0.0 0.0 0:00.17 14 [ksoftirqd/14]&lt;BR /&gt;109 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 14 [kworker/14:0H]&lt;BR /&gt;110 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/14]&lt;BR /&gt;111 admin 20 0 0 0 0 S 0.0 0.0 2:49.13 8 [rcuos/14]&lt;BR /&gt;112 admin rt 0 0 0 0 S 0.0 0.0 0:00.84 15 [watchdog/15]&lt;BR /&gt;113 admin rt 0 0 0 0 S 0.0 0.0 2:28.44 15 [migration/15]&lt;BR /&gt;114 admin 20 0 0 0 0 S 0.0 0.0 0:01.09 15 [ksoftirqd/15]&lt;BR /&gt;116 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 15 [kworker/15:0H]&lt;BR /&gt;117 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [rcuob/15]&lt;BR /&gt;118 admin 20 0 0 0 0 S 0.0 0.0 4:50.68 8 [rcuos/15]&lt;BR /&gt;119 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [kdevtmpfs]&lt;BR /&gt;120 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [netns]&lt;BR /&gt;121 admin rt 0 0 0 0 S 0.0 0.0 0:11.04 11 [slab_mcd]&lt;BR /&gt;122 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [writeback]&lt;BR /&gt;123 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kintegrityd]&lt;BR /&gt;124 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;125 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;126 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;127 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kblockd]&lt;BR /&gt;128 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [md]&lt;BR /&gt;129 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [edac-poller]&lt;BR /&gt;130 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [watchdogd]&lt;BR /&gt;132 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [rpciod]&lt;BR /&gt;133 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [xprtiod]&lt;BR /&gt;138 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 9 [kswapd0]&lt;BR /&gt;139 admin 25 5 0 0 0 S 0.0 0.0 0:00.00 9 [ksmd]&lt;BR /&gt;140 admin 39 19 0 0 0 S 0.0 0.0 0:04.06 6 [khugepaged]&lt;BR /&gt;141 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [nfsiod]&lt;BR /&gt;142 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [crypto]&lt;BR /&gt;151 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [kthrotld]&lt;BR /&gt;156 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [kmpath_rdacd]&lt;BR /&gt;157 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [kaluad]&lt;BR /&gt;159 admin 20 0 0 0 0 S 0.0 0.0 0:19.36 11 [kworker/11:1]&lt;BR /&gt;174 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [deferwq]&lt;BR /&gt;184 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [bioset]&lt;BR /&gt;185 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [xfsalloc]&lt;BR /&gt;186 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [xfs_mru_cache]&lt;BR /&gt;196 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [ata_sff]&lt;BR /&gt;199 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 8 [scsi_eh_0]&lt;BR /&gt;200 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [scsi_tmf_0]&lt;BR /&gt;201 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 4 [scsi_eh_1]&lt;BR /&gt;202 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [scsi_tmf_1]&lt;BR /&gt;205 admin 20 0 0 0 0 S 0.0 0.0 0:49.77 14 [kworker/14:1]&lt;BR /&gt;208 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 9 [cciss_scan]&lt;BR /&gt;220 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 9 [dm_bufio_cache]&lt;BR /&gt;225 admin 0 -20 0 0 0 S 0.0 0.0 0:00.75 1 [kworker/1:1H]&lt;BR /&gt;227 admin 20 0 0 0 0 S 0.0 0.0 0:29.13 5 [kworker/5:1]&lt;BR /&gt;230 admin 0 -20 0 0 0 S 0.0 0.0 0:03.62 8 [kworker/8:1H]&lt;BR /&gt;234 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;235 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;236 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [md0_raid1]&lt;BR /&gt;239 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;240 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;241 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 11 [md1_raid1]&lt;BR /&gt;244 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;245 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;246 admin 20 0 0 0 0 S 0.0 0.0 1:23.84 0 [md2_raid1]&lt;BR /&gt;248 admin 0 -20 0 0 0 S 0.0 0.0 0:00.44 9 [kworker/9:1H]&lt;BR /&gt;250 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;251 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;252 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;253 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;254 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;255 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;256 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;258 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;259 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;260 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;261 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;262 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kdmflush]&lt;BR /&gt;263 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [bioset]&lt;BR /&gt;298 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [kworker/11:1H]&lt;BR /&gt;299 admin 0 -20 0 0 0 S 0.0 0.0 0:00.02 10 [kworker/10:1H]&lt;BR /&gt;420 admin 0 -20 0 0 0 S 0.0 0.0 0:15.00 0 [kworker/0:1H]&lt;BR /&gt;422 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-buf/dm-3]&lt;BR /&gt;423 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-data/dm-3]&lt;BR /&gt;424 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-conv/dm-3]&lt;BR /&gt;425 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-cil/dm-3]&lt;BR /&gt;426 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-reclaim/dm-]&lt;BR /&gt;427 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-log/dm-3]&lt;BR /&gt;428 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 11 [xfs-eofblocks/d]&lt;BR /&gt;429 admin 20 0 0 0 0 S 0.0 0.0 1:47.28 0 [xfsaild/dm-3]&lt;BR /&gt;491 admin 16 -4 2520 812 580 S 0.0 0.0 0:01.54 6 /sbin/udevd -d&lt;BR /&gt;649 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 9 [kworker/9:2]&lt;BR /&gt;687 admin 0 -20 0 0 0 S 0.0 0.0 0:00.02 12 [kworker/12:1H]&lt;BR /&gt;723 admin 0 -20 0 0 0 S 0.0 0.0 0:00.02 3 [kworker/3:1H]&lt;BR /&gt;982 admin 20 0 11896 4308 3572 S 0.0 0.0 0:00.05 12 sshd: admin-lm [priv]&lt;BR /&gt;993 admin 20 0 11896 2588 1848 S 0.0 0.0 0:00.00 13 sshd: admin-lm@pts/2&lt;BR /&gt;994 admin 20 0 6204 2340 1696 S 0.0 0.0 0:00.01 2 -bash&lt;BR /&gt;1052 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [kworker/0:1]&lt;BR /&gt;1249 admin 20 0 2388 296 240 S 0.0 0.0 0:00.00 12 sleep 5&lt;BR /&gt;1251 admin 20 0 2388 300 240 S 0.0 0.0 0:00.00 15 /bin/sleep 5&lt;BR /&gt;1252 admin 0 -20 3636 1152 980 S 0.0 0.0 0:00.00 9 sh -c mpstat -P ALL 1 1 | awk '/Average:/ &amp;amp;&amp;amp; $2 ~ /[0-9]/ {printf "%d\n", 100-$12}'&lt;BR /&gt;1253 admin 0 -20 2420 816 624 S 0.0 0.0 0:00.00 12 mpstat -P ALL 1 1&lt;BR /&gt;1254 admin 0 -20 3116 900 772 S 0.0 0.0 0:00.00 13 awk /Average:/ &amp;amp;&amp;amp; $2 ~ /[0-9]/ {printf "%d\n", 100-$12}&lt;BR /&gt;1255 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 1 [kworker/1:1]&lt;BR /&gt;1256 admin 20 0 3752 1392 992 R 0.0 0.0 0:00.00 5 top -c -b n 1&lt;BR /&gt;2010 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 10 [kworker/10:1]&lt;BR /&gt;2410 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [kworker/13:1H]&lt;BR /&gt;2420 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 14 [kworker/14:1H]&lt;BR /&gt;2425 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 14 [i40e]&lt;BR /&gt;2766 admin 0 -20 0 0 0 S 0.0 0.0 0:00.11 2 [kworker/2:1H]&lt;BR /&gt;2789 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 2 [kworker/2:2]&lt;BR /&gt;4583 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 14 [kworker/14:2]&lt;BR /&gt;4713 admin 20 0 0 0 0 S 0.0 0.0 0:31.10 4 [kworker/4:2]&lt;BR /&gt;6188 admin 20 0 0 0 0 S 0.0 0.0 0:13.23 9 [kworker/9:0]&lt;BR /&gt;6346 admin 20 0 0 0 0 S 0.0 0.0 0:32.74 7 [kworker/7:1]&lt;BR /&gt;6730 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 7 [kworker/7:0]&lt;BR /&gt;6781 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 6 [kworker/6:1]&lt;BR /&gt;7299 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [kmpathd]&lt;BR /&gt;7300 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [kmpath_handlerd]&lt;BR /&gt;7339 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [kjournald]&lt;BR /&gt;7340 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-buf/dm-2]&lt;BR /&gt;7341 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-data/dm-2]&lt;BR /&gt;7342 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-conv/dm-2]&lt;BR /&gt;7343 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-cil/dm-2]&lt;BR /&gt;7344 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-reclaim/dm-]&lt;BR /&gt;7345 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-log/dm-2]&lt;BR /&gt;7346 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 13 [xfs-eofblocks/d]&lt;BR /&gt;7347 admin 20 0 0 0 0 S 0.0 0.0 1:47.72 0 [xfsaild/dm-2]&lt;BR /&gt;8196 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 15 [kworker/15:1H]&lt;BR /&gt;8412 admin 20 0 0 0 0 S 0.0 0.0 0:01.56 8 [kworker/8:3]&lt;BR /&gt;8552 admin 20 0 15436 6832 3056 S 0.0 0.0 0:01.02 3 /bin/clishd default server&lt;BR /&gt;8613 admin 20 0 3636 1344 1168 S 0.0 0.0 0:43.13 2 /bin/bash /opt/CPda/bin/DAService_script&lt;BR /&gt;8618 admin 20 0 70952 12464 7520 S 0.0 0.0 0:28.38 1 /opt/CPda/bin/DAService&lt;BR /&gt;8697 admin 20 0 0 0 0 S 0.0 0.0 0:00.18 6 [kworker/u32:2]&lt;BR /&gt;9458 admin 20 0 48388 21176 11324 S 0.0 0.1 3:59.02 11 wstlsd 0 0&lt;BR /&gt;9459 admin 20 0 48532 21312 11344 S 0.0 0.1 4:36.08 4 wstlsd 0 1&lt;BR /&gt;9460 admin 20 0 48480 21324 11348 S 0.0 0.1 4:33.13 12 wstlsd 0 2&lt;BR /&gt;9461 admin 20 0 48540 21384 11348 S 0.0 0.1 4:20.87 5 wstlsd 0 3&lt;BR /&gt;9462 admin 20 0 48480 21304 11356 S 0.0 0.1 6:37.82 7 wstlsd 0 4&lt;BR /&gt;9463 admin 20 0 48504 21464 11528 S 0.0 0.1 4:16.06 10 wstlsd 0 5&lt;BR /&gt;9464 admin 20 0 48404 21268 11340 S 0.0 0.1 4:57.55 5 wstlsd 0 6&lt;BR /&gt;9465 admin 20 0 48636 21488 11344 S 0.0 0.1 4:43.03 2 wstlsd 0 7&lt;BR /&gt;9466 admin 20 0 48684 21528 11376 S 0.0 0.1 4:23.76 12 wstlsd 0 8&lt;BR /&gt;9467 admin 20 0 48540 21336 11340 S 0.0 0.1 4:14.70 7 wstlsd 0 9&lt;BR /&gt;9468 admin 20 0 48472 21372 11356 S 0.0 0.1 5:22.87 9 wstlsd 0 10&lt;BR /&gt;9469 admin 20 0 48452 21516 11544 S 0.0 0.1 4:37.90 7 wstlsd 0 11&lt;BR /&gt;9470 admin 20 0 48452 21328 11368 S 0.0 0.1 4:24.88 10 wstlsd 0 12&lt;BR /&gt;9471 admin 20 0 48452 21328 11364 S 0.0 0.1 5:38.10 3 wstlsd 0 13&lt;BR /&gt;10490 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 15 [bioset]&lt;BR /&gt;10625 admin 0 -20 0 0 0 S 0.0 0.0 0:00.02 6 [kworker/6:1H]&lt;BR /&gt;11461 admin 0 -20 205392 15352 8284 S 0.0 0.0 0:03.43 5 dsd&lt;BR /&gt;12312 nobody 20 0 17380 5056 3232 S 0.0 0.0 0:00.08 4 /web/cpshared/web/Apache/2.2.0/bin/httpd2 -k start -f /web/conf/httpd2.conf -D FOR+&lt;BR /&gt;13215 admin 20 0 31180 5040 680 S 0.0 0.0 0:00.43 7 lvmetad&lt;BR /&gt;13231 admin 20 0 4528 380 224 S 0.0 0.0 0:00.00 9 lvmpolld&lt;BR /&gt;13418 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 4 [kworker/4:0]&lt;BR /&gt;14546 admin 20 0 24460 5180 3476 S 0.0 0.0 0:01.07 2 lpd&lt;BR /&gt;15109 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 15 [kworker/15:0]&lt;BR /&gt;15337 admin 20 0 0 0 0 S 0.0 0.0 4:57.67 0 [kworker/0:0]&lt;BR /&gt;17887 nobody 20 0 17376 5208 3268 S 0.0 0.0 0:00.23 11 /web/cpshared/web/Apache/2.2.0/bin/httpd2 -k start -f /web/conf/httpd2.conf -D FOR+&lt;BR /&gt;18433 admin 20 0 182860 24864 11284 S 0.0 0.1 0:09.26 9 rtmd&lt;BR /&gt;18481 admin 20 0 3636 1348 1164 S 0.0 0.0 2:16.77 4 /bin/bash /opt/AutoUpdater/latest/bin/AutoUpdaterService.sh&lt;BR /&gt;19258 admin 20 0 2748 1016 652 S 0.0 0.0 0:29.13 7 syslogd -m 0 -z 515 -P info -f /var/run/syslog.conf&lt;BR /&gt;19269 admin 20 0 2388 420 344 S 0.0 0.0 0:00.21 7 klogd -x -c 1&lt;BR /&gt;19430 admin 20 0 0 0 0 S 0.0 0.0 0:54.61 15 [kworker/15:2]&lt;BR /&gt;19555 admin 20 0 0 0 0 S 0.0 0.0 0:17.36 13 [kworker/13:2]&lt;BR /&gt;19571 admin 20 0 4536 780 692 S 0.0 0.0 0:00.00 7 /sbin/agetty --nohostname 9600 tty1&lt;BR /&gt;19572 admin 20 0 4536 776 692 S 0.0 0.0 0:00.00 8 /sbin/agetty --nohostname 9600 tty2&lt;BR /&gt;19573 admin 20 0 4536 780 692 S 0.0 0.0 0:00.00 4 /sbin/agetty --nohostname 9600 tty3&lt;BR /&gt;19575 admin 20 0 3636 1352 1176 S 0.0 0.0 0:00.00 8 /bin/bash /bin/console_agetty&lt;BR /&gt;19590 admin 20 0 2488 808 712 S 0.0 0.0 0:00.00 0 /sbin/agetty --nohostname 9600 ttyS0 vt100&lt;BR /&gt;19753 admin 20 0 0 0 0 S 0.0 0.0 0:35.58 10 [kworker/10:0]&lt;BR /&gt;20080 admin 20 0 20752 2424 2116 S 0.0 0.0 0:00.25 4 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9470_4114417472_1&lt;BR /&gt;20082 admin 20 0 20752 2204 1900 S 0.0 0.0 0:00.25 2 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9459_4115056448_1&lt;BR /&gt;20083 admin 20 0 20752 2168 1872 S 0.0 0.0 0:00.21 2 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9465_4114777920_1&lt;BR /&gt;20999 admin 20 0 170644 40856 12132 S 0.0 0.1 5:10.99 11 rad&lt;BR /&gt;21013 admin 20 0 33720 17280 6768 S 0.0 0.1 0:20.89 11 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21039 nobody 20 0 34084 14844 4060 S 0.0 0.0 0:00.04 14 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21040 nobody 20 0 34180 14708 3936 S 0.0 0.0 0:00.01 11 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21041 nobody 20 0 34032 14820 4056 S 0.0 0.0 0:00.01 9 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21042 nobody 20 0 34048 14708 3936 S 0.0 0.0 0:00.01 12 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21043 nobody 20 0 34036 14696 3932 S 0.0 0.0 0:00.01 11 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;21410 nobody 20 0 17380 5104 3212 S 0.0 0.0 0:00.16 2 /web/cpshared/web/Apache/2.2.0/bin/httpd2 -k start -f /web/conf/httpd2.conf -D FOR+&lt;BR /&gt;21538 admin 20 0 0 0 0 S 0.0 0.0 0:48.24 3 [kworker/3:1]&lt;BR /&gt;21992 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 13 [kworker/13:0]&lt;BR /&gt;22232 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 13 [kissd]&lt;BR /&gt;22436 nobody 20 0 33852 13200 2680 S 0.0 0.0 0:00.00 14 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;22504 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 12 [kworker/u32:1]&lt;BR /&gt;22596 admin 20 0 20752 2232 1924 S 0.0 0.0 0:00.24 2 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9467_4114548544_1&lt;BR /&gt;22619 admin 20 0 20752 2232 1924 S 0.0 0.0 0:00.25 2 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9468_4114208576_1&lt;BR /&gt;22652 admin 20 0 8224 2008 1548 S 0.0 0.0 0:00.00 2 /usr/sbin/sshd&lt;BR /&gt;22685 admin 20 0 21012 2816 2268 S 0.0 0.0 0:00.27 4 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9466_4115142464_1&lt;BR /&gt;22687 admin 20 0 20752 2232 1924 S 0.0 0.0 0:00.25 1 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9460_4114790208_1&lt;BR /&gt;22747 nobody 20 0 17404 5116 3212 S 0.0 0.0 0:00.21 5 /web/cpshared/web/Apache/2.2.0/bin/httpd2 -k start -f /web/conf/httpd2.conf -D FOR+&lt;BR /&gt;22938 admin 20 0 20752 2228 1924 S 0.0 0.0 0:00.25 5 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9461_4115015488_1&lt;BR /&gt;23229 admin 20 0 2388 296 240 S 0.0 0.0 0:00.00 9 sleep 3600&lt;BR /&gt;23400 admin 20 0 0 0 0 S 0.0 0.0 0:01.55 2 [kworker/2:1]&lt;BR /&gt;23693 admin 20 0 0 0 0 S 0.0 0.0 87:42.31 15 [fw_worker_0]&lt;BR /&gt;23694 admin 20 0 0 0 0 S 0.0 0.0 115:39.88 7 [fw_worker_1]&lt;BR /&gt;23695 admin 20 0 0 0 0 S 0.0 0.0 68:41.02 13 [fw_worker_2]&lt;BR /&gt;23696 admin 20 0 0 0 0 S 0.0 0.0 71:10.73 5 [fw_worker_3]&lt;BR /&gt;23697 admin 20 0 0 0 0 S 0.0 0.0 81:18.06 13 [fw_worker_4]&lt;BR /&gt;23698 admin 20 0 0 0 0 S 0.0 0.0 85:43.42 5 [fw_worker_5]&lt;BR /&gt;23699 admin 20 0 0 0 0 S 0.0 0.0 87:16.18 12 [fw_worker_6]&lt;BR /&gt;23700 admin 20 0 0 0 0 S 0.0 0.0 87:44.85 4 [fw_worker_7]&lt;BR /&gt;23701 admin 20 0 0 0 0 S 0.0 0.0 79:31.94 11 [fw_worker_8]&lt;BR /&gt;23702 admin 20 0 0 0 0 S 0.0 0.0 83:37.66 3 [fw_worker_9]&lt;BR /&gt;23704 admin 20 0 0 0 0 S 0.0 0.0 85:24.46 2 [fw_worker_11]&lt;BR /&gt;23705 admin 20 0 0 0 0 S 0.0 0.0 83:24.81 9 [fw_worker_12]&lt;BR /&gt;23706 admin 20 0 0 0 0 S 0.0 0.0 88:47.28 1 [fw_worker_13]&lt;BR /&gt;24302 admin 20 0 0 0 0 S 0.0 0.0 0:00.05 1 [kworker/1:2]&lt;BR /&gt;24652 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 8 [kworker/8:0]&lt;BR /&gt;24902 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 11 [kworker/11:0]&lt;BR /&gt;24989 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 9 [kworker/9:1]&lt;BR /&gt;25000 admin 20 0 1014080 13132 10348 S 0.0 0.0 0:18.59 13 tp_conf_service --conf=tp_conf.json --log=error&lt;BR /&gt;26087 nobody 20 0 34016 14664 3920 S 0.0 0.0 0:00.02 15 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;26089 nobody 20 0 33916 14112 3512 S 0.0 0.0 0:00.00 7 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;26090 nobody 20 0 34048 14572 3840 S 0.0 0.0 0:00.00 1 /opt/CPshrd-R81/web/Apache/bin/httpd -DFOREGROUND -k start -f /opt/CPshrd-R81/conf+&lt;BR /&gt;26650 admin 17 -3 11792 600 476 S 0.0 0.0 0:01.30 10 auditd&lt;BR /&gt;26653 admin 20 0 0 0 0 S 0.0 0.0 0:00.15 6 [kauditd]&lt;BR /&gt;27709 admin 0 -20 0 0 0 S 0.0 0.0 0:00.01 5 [kworker/5:1H]&lt;BR /&gt;27768 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 4 [kworker/4:1H]&lt;BR /&gt;27889 admin 20 0 29724 8000 6264 S 0.0 0.0 0:00.02 2 /bin/pm&lt;BR /&gt;27907 admin 20 0 53072 18460 11480 S 0.0 0.1 15:33.94 1 /bin/confd&lt;BR /&gt;27908 admin 30 10 27164 5240 2256 S 0.0 0.0 0:11.47 7 /bin/searchd -niceboost 10&lt;BR /&gt;27909 admin 20 0 7368 2084 1672 S 0.0 0.0 0:02.13 13 /usr/sbin/ntpd -n -g -c /etc/ntp.conf&lt;BR /&gt;27911 admin 20 0 90124 9972 7812 S 0.0 0.0 0:00.70 3 /bin/rconfd /etc/actions_mapping.xml&lt;BR /&gt;27912 admin 20 0 288492 284092 2856 S 0.0 0.9 78:39.47 5 /bin/monitord&lt;BR /&gt;27915 admin 0 -20 0 0 0 S 0.0 0.0 0:00.00 7 [kworker/7:1H]&lt;BR /&gt;27987 admin 20 0 29704 7768 6312 S 0.0 0.0 0:00.02 11 /bin/cloningd&lt;BR /&gt;27988 admin 20 0 35300 27040 4120 S 0.0 0.1 41:51.19 7 /opt/CPsuite-R81/fw1/Python/bin/python /bin/celery -A taskmanager.taskManager.cele+&lt;BR /&gt;27990 admin 20 0 118060 3212 2556 S 0.0 0.0 2:40.22 1 /bin/frontstage&lt;BR /&gt;27991 admin 20 0 21440 3960 3012 S 0.0 0.0 0:00.00 7 /bin/clish -p&lt;BR /&gt;27992 admin 20 0 263668 90880 45284 S 0.0 0.3 66:41.29 10 /usr/sbin/snmpd -f -c /etc/snmp/userDefinedSettings.conf&lt;BR /&gt;27993 admin 20 0 29508 2212 1524 S 0.0 0.0 16:33.26 13 /bin/redis-server 127.0.0.1:6379&lt;BR /&gt;27994 admin 20 0 16624 11244 3052 S 0.0 0.0 2:19.83 15 /opt/CPsuite-R81/fw1/Python/bin/python -m gunicorn.app.wsgiapp -c /rest_api/rest-a+&lt;BR /&gt;27995 admin 20 0 11660 2756 2132 S 0.0 0.0 0:00.00 9 /usr/bin/dynamic_server&lt;BR /&gt;27996 admin 20 0 17312 11740 3052 S 0.0 0.0 2:26.11 10 /opt/CPsuite-R81/fw1/Python/bin/python -m gunicorn.app.wsgiapp -c /rest_api/rest-a+&lt;BR /&gt;28026 admin 20 0 2412 532 412 S 0.0 0.0 0:00.00 8 /usr/sbin/acpid&lt;BR /&gt;28085 admin 20 0 3956 980 788 S 0.0 0.0 0:00.00 4 xinetd -stayalive -pidfile /var/run/xinetd.pid&lt;BR /&gt;28130 admin 20 0 4716 1348 752 S 0.0 0.0 0:02.55 7 crond&lt;BR /&gt;28158 admin 20 0 21192 14308 2384 S 0.0 0.0 0:17.15 9 /opt/CPsuite-R81/fw1/Python/bin/python -m gunicorn.app.wsgiapp -c /rest_api/rest-a+&lt;BR /&gt;28162 admin 20 0 57788 39616 3636 S 0.0 0.1 0:17.75 1 /opt/CPsuite-R81/fw1/Python/bin/python -m gunicorn.app.wsgiapp -c /rest_api/rest-a+&lt;BR /&gt;28216 admin 20 0 3320 1224 976 S 0.0 0.0 0:00.00 9 /bin/csh -fb /opt/CPshrd-R81/bin/cprid_wd&lt;BR /&gt;28226 admin 20 0 21180 5980 4548 S 0.0 0.0 0:00.09 2 /opt/CPshrd-R81/bin/cprid&lt;BR /&gt;28247 admin 20 0 35208 24432 1528 S 0.0 0.1 0:00.00 10 /opt/CPsuite-R81/fw1/Python/bin/python /bin/celery -A taskmanager.taskManager.cele+&lt;BR /&gt;28248 admin 20 0 35208 24464 1560 S 0.0 0.1 0:00.00 1 /opt/CPsuite-R81/fw1/Python/bin/python /bin/celery -A taskmanager.taskManager.cele+&lt;BR /&gt;28276 admin 20 0 19300 3360 2084 S 0.0 0.0 27:56.48 2 /opt/CPshrd-R81/bin/cpwd&lt;BR /&gt;28287 admin 20 0 186620 47228 35012 S 0.0 0.1 23:52.94 3 cpviewd&lt;BR /&gt;28296 admin 20 0 41632 20320 9828 S 0.0 0.1 43:20.84 1 cpview_services&lt;BR /&gt;28302 admin 20 0 29052 9668 6984 S 0.0 0.0 3:21.49 9 sxl_statd&lt;BR /&gt;28315 admin 20 0 347364 97680 51024 S 0.0 0.3 107:33.42 1 cpd&lt;BR /&gt;28335 admin 20 0 160540 10060 7576 S 0.0 0.0 0:15.91 3 mpdaemon /opt/CPshrd-R81/log/mpdaemon.elg /opt/CPshrd-R81/conf/mpdaemon.conf&lt;BR /&gt;28515 admin 20 0 315316 51096 34300 S 0.0 0.2 0:12.16 6 cxld -d&lt;BR /&gt;28521 admin 20 0 3320 1248 984 S 0.0 0.0 0:01.23 5 /bin/csh -f /opt/CPsuite-R81/fw1/bin/avi_del_tmp_files&lt;BR /&gt;28525 nobody 20 0 25468 7456 5812 S 0.0 0.0 0:00.02 5 ci_http_server -j -f /opt/CPsuite-R81/fw1/conf/cihs.conf&lt;BR /&gt;28551 admin 20 0 991736 452088 45388 S 0.0 1.4 495:14.89 9 fwd&lt;BR /&gt;28558 admin 20 0 15668 5152 3876 S 0.0 0.0 26:20.02 5 spike_detective&lt;BR /&gt;28589 admin 20 0 0 0 0 S 0.0 0.0 11:40.54 0 [snd]&lt;BR /&gt;28590 admin 20 0 0 0 0 S 0.0 0.0 0:12.10 1 [snd]&lt;BR /&gt;28591 admin 20 0 0 0 0 S 0.0 0.0 1:11.97 2 [snd]&lt;BR /&gt;28592 admin 20 0 0 0 0 S 0.0 0.0 0:51.03 3 [snd]&lt;BR /&gt;28593 admin 20 0 0 0 0 S 0.0 0.0 0:27.04 4 [snd]&lt;BR /&gt;28594 admin 20 0 0 0 0 S 0.0 0.0 1:30.74 5 [snd]&lt;BR /&gt;28595 admin 20 0 0 0 0 S 0.0 0.0 4:19.87 6 [snd]&lt;BR /&gt;28596 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 7 [snd]&lt;BR /&gt;28597 admin 20 0 0 0 0 S 0.0 0.0 11:53.69 8 [snd]&lt;BR /&gt;28598 admin 20 0 0 0 0 S 0.0 0.0 0:12.75 9 [snd]&lt;BR /&gt;28599 admin 20 0 0 0 0 S 0.0 0.0 1:17.30 10 [snd]&lt;BR /&gt;28600 admin 20 0 0 0 0 S 0.0 0.0 0:54.12 11 [snd]&lt;BR /&gt;28601 admin 20 0 0 0 0 S 0.0 0.0 0:28.62 12 [snd]&lt;BR /&gt;28602 admin 20 0 0 0 0 S 0.0 0.0 1:37.30 13 [snd]&lt;BR /&gt;28603 admin 20 0 0 0 0 S 0.0 0.0 4:38.31 14 [snd]&lt;BR /&gt;28604 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 15 [snd]&lt;BR /&gt;28605 admin 20 0 0 0 0 S 0.0 0.0 0:40.51 8 [snd_c]&lt;BR /&gt;28659 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 0 [kworker/0:2]&lt;BR /&gt;28903 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 5 [kworker/5:2]&lt;BR /&gt;28986 admin 20 0 0 0 0 S 0.0 0.0 0:00.05 1 [kworker/1:0]&lt;BR /&gt;29205 admin 20 0 160112 9396 6732 S 0.0 0.0 0:00.98 3 cphamcset -d&lt;BR /&gt;29343 admin 20 0 17244 6908 5252 S 0.0 0.0 0:31.77 7 /web/cpshared/web/Apache/2.2.0/bin/httpd2 -k start -f /web/conf/httpd2.conf -D FOR+&lt;BR /&gt;29477 admin 20 0 20752 1968 1696 S 0.0 0.0 0:00.24 3 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9471_4114827072_1&lt;BR /&gt;29487 admin 20 0 20752 1972 1696 S 0.0 0.0 0:00.23 2 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9463_4114278208_1&lt;BR /&gt;29488 admin 20 0 20752 1968 1696 S 0.0 0.0 0:00.24 1 /opt/CPshrd-R81/bin/pkxld /cp/pkxl_9462_4114659136_1&lt;BR /&gt;29680 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 8 [kworker/8:1]&lt;BR /&gt;30000 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 12 [kworker/12:0]&lt;BR /&gt;30099 admin 20 0 36204 9316 7236 S 0.0 0.0 4:09.31 1 wsdnsd&lt;BR /&gt;30157 admin 20 0 328664 52184 35176 S 0.0 0.2 0:15.87 12 in.asessiond 0&lt;BR /&gt;30160 admin 20 0 2135596 1.843g 31400 S 0.0 5.9 116:39.81 4 pdpd 0 -t&lt;BR /&gt;30161 admin 20 0 219956 40520 20384 S 0.0 0.1 26:11.48 15 pepd 0 -t&lt;BR /&gt;30163 admin 20 0 121124 29504 18780 S 0.0 0.1 1:43.06 10 tpd 0&lt;BR /&gt;30172 admin 20 0 71776 21564 16092 S 0.0 0.1 6:07.71 1 topod&lt;BR /&gt;30176 admin 20 0 363616 111748 25648 S 0.0 0.3 99:30.06 7 vpnd 0&lt;BR /&gt;30466 admin 20 0 0 0 0 S 0.0 0.0 0:34.03 12 [kworker/12:2]&lt;BR /&gt;30881 admin 0 -20 56256 9976 7692 S 0.0 0.0 2:07.21 10 /bin/routed -N&lt;BR /&gt;30904 admin 0 -20 75292 15344 9676 S 0.0 0.0 1:07.45 10 /bin/routed -i default -f /etc/routed0.conf -h 1&lt;BR /&gt;32645 admin 20 0 0 0 0 S 0.0 0.0 0:00.00 3 [kworker/3:0]&lt;BR /&gt;32698 admin 39 19 575400 14516 7004 S 0.0 0.0 0:06.14 4 /opt/AutoUpdater/latest/bin/AutoUpdater&lt;/P&gt;</description>
      <pubDate>Fri, 26 Nov 2021 12:14:34 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/134980#M20321</guid>
      <dc:creator>Laurent-LH</dc:creator>
      <dc:date>2021-11-26T12:14:34Z</dc:date>
    </item>
    <item>
      <title>Re: Identity Collector not working for some users</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/135157#M20350</link>
      <description>&lt;P&gt;Rather lazy SG than busy one. Amount of active associations is also quite small.&lt;/P&gt;&lt;P&gt;I do suggest to open SR ticket in the TAC.&lt;/P&gt;</description>
      <pubDate>Mon, 29 Nov 2021 15:06:58 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Identity-Collector-not-working-for-some-users/m-p/135157#M20350</guid>
      <dc:creator>Daniel_Szydelko</dc:creator>
      <dc:date>2021-11-29T15:06:58Z</dc:date>
    </item>
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