topic Fastest way to get a list of Mobile Access Users? in Firewall and Security Management

Fastest way to get a list of Mobile Access Users?

Danny — Mon, 01 Nov 2021 20:09:22 GMT

I'd like to add Mobile Access Users to my Show VPN Users SmartConsole extension.

To fetch a list of all connected Mobile Access Users I tried the listusers which shows the users repeatedly in a loop and never terminates.

So I'm currently limiting it via timeout 5s listusers risking to fetch an incomplete users list.

As both commands rely SNMP I'm asking myself how a complete users list could be retrieved quicker and more reliable.

Anyone has an idea? (I'm also looking for a really quick way to verify if Mobile Access is enabled.)

Re: Fastest way to get a list of Mobile Access Users?

PhoneBoy — Wed, 13 Oct 2021 02:17:19 GMT

That sounds vaguely like a bug...have you opened a TAC case?

Re: Fastest way to get a list of Mobile Access Users?

Danny — Thu, 14 Oct 2021 13:37:39 GMT

TAC case opened. The behaviour is the same on all our Mobile Access gateways.
Another downside is that there's no timeouton Gaia with the old 2.6 kernel, so I have to find an alternative / workaround.

Re: Fastest way to get a list of Mobile Access Users?

Danny — Thu, 14 Oct 2021 13:45:44 GMT

TAC suggested sk104644 with the command RAsession_util show users all
Unluckily by default it is off. Turning it on means doing a cpstop/cpstart. So not a working alternative for me.
I wonder from where SmartView Monitor retrieves that data.

Re: Fastest way to get a list of Mobile Access Users?

G_W_Albrecht — Thu, 14 Oct 2021 14:21:31 GMT

I have no quick answer for your question, but here is a good discussion including this topic, with kernel commands and a solution by @HeikoAnkenbrand : Remote Access Users license + count

Re: Fastest way to get a list of Mobile Access Users?

Danny — Thu, 14 Oct 2021 17:48:28 GMT

I don't see a solution for listing MAB users there Günther.

Re: Fastest way to get a list of Mobile Access Users?

Danny — Wed, 20 Oct 2021 15:16:15 GMT

Found a solution:

cvpnd_admin license all - sk112412