Mobile Access Portal is not working on cluster member

Blason_R — Tue, 31 Aug 2021 05:10:48 GMT

Hi team,

Suddenly my mobile acces portal on one of the member stopped working. We failed over the traffic and it is working fine on other member when active. However this is not working on other one.

I restarted the cvpn service; even rebooted the firewall but no luck. Then I gathered the debug of cvpnd_admin debug and below logs are prominently being observed in cvpnd.elg.

[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 50 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 51 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 52 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 53 from epoll set: Bad file descriptor
[30 Aug 23:01:55] T_event_fdclr_epoll: failed to clear socket: 54 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 38 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 39 from epoll set: Bad file descriptor
[31 Aug 8:42:47] T_event_fdclr_epoll: failed to clear socket: 40 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 41 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 46 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 47 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 48 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 49 from epoll set: Bad file descriptor
[31 Aug 8:42:49] T_event_fdclr_epoll: failed to clear socket: 50 from epoll set: Bad file descriptor

Re: Mobile Access Portal is not working on cluster member

G_W_Albrecht — Tue, 31 Aug 2021 08:15:41 GMT

sk121213 DynamicID authentication randomly stops working in R80.10

Re: Mobile Access Portal is not working on cluster member

Blason_R — Fri, 03 Sep 2021 11:13:58 GMT

Nah - Customer does not have Dynamic ID enabled.

Re: Mobile Access Portal is not working on cluster member

Lukas_Sosnovec — Fri, 05 Aug 2022 09:35:43 GMT

Hello, if anyone is interested, I had the very some problem now.

Debug of httpd (sk104577):

PHP Fatal error: Uncaught Exception: Directory of /opt/CPcvpn-R80.40/log/portal_log/SSLVPNPortalLog.log does not exist!

Solution was to manually create portal_log directory and SSLVPNPortalLog.log

topic Re: Mobile Access Portal is not working on cluster member in Firewall and Security Management

Mobile Access Portal is not working on cluster member

Re: Mobile Access Portal is not working on cluster member

Re: Mobile Access Portal is not working on cluster member

Re: Mobile Access Portal is not working on cluster member