topic Re: policy installation failed in Firewall and Security Management

policy installation failed

Milan_Jovanovic — Thu, 26 Aug 2021 08:10:17 GMT

Hello,

I have problem with policy installation on one gateway in cluster.

Error code is 1-2000077.

Re: policy installation failed

i80r — Thu, 26 Aug 2021 11:55:58 GMT

Hi!

It seems you will need a TAC engineer for this one sk146932.

Re: policy installation failed

mcatanzaro — Thu, 26 Aug 2021 12:26:38 GMT

Hello Milan,

What version are you running?

This issue has been resolved with a JHF in the following versions:

R81 included this fix in T34.

R80.40 included this fix in T119.

R80.30 included this fix in T235.

R80.20 included this fix in T202.

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk170114

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk153152

https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk137592

Re: policy installation failed

the_rock — Thu, 26 Aug 2021 12:30:16 GMT

Hey Milan,

I saw a post literally not even a week ago with very similar message and guy said they fixed it by updating gateways to latest jumbo hotfix. All his customer tried to to is add a host to a rule and thats when this broke. I have NO CLUE in the world what would cause things like this, because people make minor changes to policy all the time without any problems.

Cheers.

Andy