topic Re: Identity awareness: Attention warning in Firewall and Security Management

Identity awareness: Attention warning

surajshinde — Mon, 12 Jul 2021 15:35:07 GMT

Hello Team,

We are getting warning message " Identity awareness: Attention" on all the check point gateways . We have one single LDAP Account unit and all the AD Server are added in to same with default priority 5. In each gateways identity awareness setting we have set priorities 5 for local and 10 for central AD server and for all other set to 1001(to ignore). Both local and Central AD server pinging also we are able to fetch users from AD.

Please find attached Warning message :

How can i remove this warning?

Re: Identity awareness: Attention warning

the_rock — Mon, 12 Jul 2021 17:13:53 GMT

What do you see when you run adlog a dc from expert mode on the firewall?

Re: Identity awareness: Attention warning

surajshinde — Tue, 13 Jul 2021 04:38:27 GMT

Both Local and central AD server are showing connected .

has connection 776

has connection 659

Re: Identity awareness: Attention warning

Gareth_somers — Wed, 14 Jul 2021 11:05:15 GMT

I'm pretty sure I had this at one stage and the fault was actually identity sharing related. If you check Device & License Information -> Identity Awareness -> Identity Sharing does it show any faults? In my case it was down to an intermediate firewall blocking some of the traffic between 2 gateways. I might be misremembering the error but I think it was the same.