topic Re: Sandblast cloud email protection in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/Sandblast-cloud-email-protection/m-p/14479#M14033 <HTML><HEAD></HEAD><BODY><P>Typically this kind of thing would happen if we don't support the fonts in the PDF. I would recommend creating a ticket with support to investigate.</P><P></P><P>If you want this to work in the meantime, you can switch Threat Extraction to 'Clean' rather than 'Convert' and this should work around the issue in the meantime.</P></BODY></HTML> Wed, 11 Apr 2018 13:42:13 GMT Kyle_Danielson 2018-04-11T13:42:13Z Sandblast cloud email protection https://community.checkpoint.com/t5/Firewall-and-Security-Management/Sandblast-cloud-email-protection/m-p/14478#M14032 <HTML><HEAD></HEAD><BODY><P>Dear,</P><P>We are using the Sandblast email protection in pilot. Using anti-virus + treat emulation + treat extraction. We are using option convert to pdf.&nbsp;</P><P></P><P>We have noticed the following items :</P><P>-&gt; existing pdf files also get modified. We use font Calibri and this font is being converted to a Symbol set , rendering the output unreadable. see attached example</P><P>-&gt; We are also experiencing large file size differences in cleaned pdf files. From 4 MB to 30 MB.</P><P></P><P>We have modified the treat level to only High but this does not modify the behavior. Can we modify this ?</P><P></P><P>Thanks</P></BODY></HTML> Wed, 11 Apr 2018 08:52:29 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Sandblast-cloud-email-protection/m-p/14478#M14032 Gino_Dhoker 2018-04-11T08:52:29Z Re: Sandblast cloud email protection https://community.checkpoint.com/t5/Firewall-and-Security-Management/Sandblast-cloud-email-protection/m-p/14479#M14033 <HTML><HEAD></HEAD><BODY><P>Typically this kind of thing would happen if we don't support the fonts in the PDF. I would recommend creating a ticket with support to investigate.</P><P></P><P>If you want this to work in the meantime, you can switch Threat Extraction to 'Clean' rather than 'Convert' and this should work around the issue in the meantime.</P></BODY></HTML> Wed, 11 Apr 2018 13:42:13 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Sandblast-cloud-email-protection/m-p/14479#M14033 Kyle_Danielson 2018-04-11T13:42:13Z