https://community.checkpoint.com/t5/Firewall-and-Security-Management/Automatically-sync-AD-with-SmartEndpoint-R80-20/m-p/65977#M13318 sk102656 only applies to Identity Awareness on Security Gateways, not on Endpoint Management.<BR />This suggests a different issue (possibly bug) that the TAC should probably investigate. Sun, 27 Oct 2019 00:18:12 GMT PhoneBoy 2019-10-27T00:18:12Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Automatically-sync-AD-with-SmartEndpoint-R80-20/m-p/65745#M13317 <P>Hello everyone,</P><P>I currently have a problem with a customer where the Active Directory does not automatically sync with their SmartEndpoint R80.20. Users created after the setup do not appear in the Users and Computers tab.</P><P>I found the&nbsp;<SPAN>sk102656 that says that the issue was fixed with the R80.10 update but does not seem to work for them.</SPAN></P><P><SPAN>So before going too far, I'd like to know :</SPAN></P><P><SPAN>- If I go through the "Express Setup Wizard" again by linking the AD to the SmartEndpoint, it will work without any issue (OU or account duplication for example).</SPAN></P><P><SPAN>- If I can rollback changes if anything goes wrong ?</SPAN></P><P>&nbsp;</P><P><SPAN>Thanks for you answers <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Thu, 24 Oct 2019 08:43:42 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Automatically-sync-AD-with-SmartEndpoint-R80-20/m-p/65745#M13317 Arth 2019-10-24T08:43:42Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Automatically-sync-AD-with-SmartEndpoint-R80-20/m-p/65977#M13318 sk102656 only applies to Identity Awareness on Security Gateways, not on Endpoint Management.<BR />This suggests a different issue (possibly bug) that the TAC should probably investigate. Sun, 27 Oct 2019 00:18:12 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Automatically-sync-AD-with-SmartEndpoint-R80-20/m-p/65977#M13318 PhoneBoy 2019-10-27T00:18:12Z