topic Unable to update threat prevention in Firewall and Security Management

Unable to update threat prevention

Lijo_mathai — Tue, 09 Jul 2019 01:38:41 GMT

Hi, after we upgraded from R77 to R80.10 on gateways i am unable to update the threat prevention database. On checking i can see that the subscription status is not reflected on the gateways. So far i have only enable the blades and no rules exist for this. Any similar issue encountered ? I have valid license for all the blades also all my gateways are able to reach updates.checkpoint.com. Is there any settings i am missing?

Re: Unable to update threat prevention

Tal_Paz-Fridman — Tue, 09 Jul 2019 11:11:30 GMT

I think that enabling the blades is not enough. Try installing Threat Prevention Policy on the Security Gateway.

HTH

Tal

Re: Unable to update threat prevention

Nick_Doropoulos — Tue, 09 Jul 2019 22:40:57 GMT

Hi Lijo,

In addition to installing the Threat Prevention policy, I would also follow sk83520 to ensure that all relevant Check Point servers can be reached (not just updates.checkpoint.com).

I hope this helps.

Re: Unable to update threat prevention

Lijo_mathai — Wed, 10 Jul 2019 08:22:09 GMT

Hi, yes it works now!! Actually Threat prevention policy is required for gateway to update the subscription status
Thanks