topic Re: Request to add application for inspection in Firewall and Security Management

Request to add application for inspection

HristoGrigorov — Tue, 21 Jan 2020 04:44:44 GMT

So, what's the right way nowadays to request application to be added for inspection?

I want "MSP360™ (CloudBerry) Remote Assistant" to be added to the list of recognized apps. In the past there was a Web page to request it but now I cannot find it anymore. Opening SR does not seem to give you such an option either...

Re: Request to add application for inspection

PhoneBoy — Tue, 21 Jan 2020 16:47:53 GMT

You can still open a TAC case and provide signatures or work with your local office on it.

Re: Request to add application for inspection

HristoGrigorov — Tue, 21 Jan 2020 16:58:49 GMT

Done. Let's see what happens....

Re: Request to add application for inspection

Murad_Elmgbar — Thu, 23 Jan 2020 21:51:23 GMT

Hi,

You can use Custom application signature ACST. the tools avaliable to download in checkpoint.

HTH

Re: Request to add application for inspection

HristoGrigorov — Wed, 22 Jan 2020 03:55:08 GMT

Thank you. Unfortunately my support level do not allow me to access this tool.

Re: Request to add application for inspection

SSlater — Wed, 22 Jan 2020 04:52:49 GMT

Be careful how you are posting your links.

The link that you provided: dl3.checkpoint.com/paid/7d .... is not a public link, but was generated for you, based on your credentials, after you clicked the original download link.

We should see something like:

http://supportcontent.checkpoint.com/file_download?id=53486

https://supportcenter.checkpoint.com/supportcenter/portal?action=portlets.DCFileAction&eventSubmit_doGetdcdetails=&fileid=53486