topic Re: Whatsapp calls in Firewall and Security Management

Whatsapp calls

msantos — Wed, 17 Jun 2020 21:42:36 GMT

Hey mates, i have the next issue, cant make calls or video calls with whatsapp application, theres a requierement from a customer to enable this and i already tryied opening the port

TCP: 80, 443, 5222
UDP: 53, 443, 3478

making a url filtering rule allowing the apps in the image attached. the thing is at the moment of the call, the person answers the call and the app displays connecting.. and the call never connects.

i attached screenshots of the policys configured.

Re: Whatsapp calls

Maarten_Sjouw — Wed, 17 Jun 2020 21:54:18 GMT

A quick search reveals this reply somewhere:
TCP: 4244,5222,5223,5228,5242
TCP/UDP: 59234, 50318
UDP: 3478,45395

Re: Whatsapp calls

msantos — Wed, 17 Jun 2020 21:55:58 GMT

those are the ports to open then?

Re: Whatsapp calls

Maarten_Sjouw — Thu, 18 Jun 2020 06:13:06 GMT

I would doublecheck your logs to see which ports of this list show up as blocked and open as needed. Just use the list as a guidance to see what is still missing.