topic Re: Uninstalling JHF R80.10 in Firewall and Security Management

Uninstalling JHF R80.10

Robert_Mueller — Fri, 03 Aug 2018 07:53:53 GMT

Hi CheckMates,

I'd like to uninstall te JHF Take_103 but it failed with the error:

Info: Initiating uninstall of Check_Point_R80_10_JUMBO_HF_Bundle_T103_sk116380_FULL.tgz...
Interactive mode is enabled. Press CTRL + C to exit (this will not stop the operation)
Result: Uninstall Failed 5%
There are hotfixes installed on top of R80.10 Jumbo Hotfix Accumulator (Take 103).
Uninstall the hotfix(es) HOTFIX_R80_10_New_Image and try again.

can someone explain me which "Hotfix" that is??

cpinfo -y all output:

This is Check Point CPinfo Build 914000176 for GAIA
[IDA]
HOTFIX_R80_10

[CPFC]
HOTFIX_R80_10
HOTFIX_R80_10_JUMBO_HF Take: 103

[FW1]
HOTFIX_R80_10
HOTFIX_R80_10_JUMBO_HF Take: 103

FW1 build number:
This is Check Point's software version R80.10 - Build 068
kernel: R80.10 - Build 063

[SecurePlatform]
HOTFIX_R80_10_JUMBO_HF Take: 103

[PPACK]
HOTFIX_R80_10

[CPinfo]
No hotfixes..

[DIAG]
HOTFIX_R80_10

[CVPN]
HOTFIX_R80_10
HOTFIX_R80_10_JUMBO_HF Take: 103

[CPUpdates]
BUNDLE_R80_10_JUMBO_HF Take: 103

[rtm]
No hotfixes..

The Hotfix_R80_10 is greyed...

Br
Robert

Re: Uninstalling JHF R80.10

Kaspars_Zibarts — Fri, 03 Aug 2018 08:46:50 GMT

Can you share output from:

clish -c 'show installer packages'

ls -lrt /opt/CPda/repository/ | grep -v DeploymentAgent

Re: Uninstalling JHF R80.10

Robert_Mueller — Fri, 03 Aug 2018 09:03:57 GMT

Hi - yes:

ls -lrt /opt/CPda/repository/ | grep -v DeploymentAgent
total 36
lrwxrwxrwx 1 admin root 28 May 11 14:55 tmp -> /var/log/CPda/repository/tmp
lrwxrwxrwx 1 admin root 84 May 11 14:57 CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF#103 -> /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF#103
lrwxrwxrwx 1 admin root 75 May 11 15:11 CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_CPINFO#T33 -> /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_CPINFO#T33
lrwxrwxrwx 1 admin root 79 May 29 14:03 CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_SC_T421 -> /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_SC_T421
lrwxrwxrwx 1 admin root 86 May 29 14:04 heckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF_SC#112 -> /var/log/CPda/repository/heckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF_SC#112
lrwxrwxrwx 1 admin root 84 Aug 3 09:40 CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF#131 -> /var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_JUMBO_HF#131

show installer packages
** ************************************************************************* **
**                                 Hotfixes                                   **
** ************************************************************************* **
Display name                                      Status
R80.10 Jumbo Hotfix Accumulator (Take 103)        Uninstall Failed
R80.10 Jumbo On-going Hotfix Accumulator (Take
    131)                                          Install Failed
HOTFIX_R80_10                                     Installed (Legacy)
** ************************************************************************* **
**                                   HFAs                                     **
** ************************************************************************* **
Display name                                      Status
Check Point CPinfo build 182 for R80 and
    R80.10                                        Available for Install
R80.10 SmartConsole for Windows                   Available for Install
R80.10 SmartConsole Build 042                     Available for Install
R80.10 SmartConsole Build 056                     Available for Download
** ************************************************************************* **
**                                  Blink Images                              **
** ************************************************************************* **
Display name                                      Status
Blink Image (Gaia Fast Deployment) R77.30 for
    3K/5K/15K/23K appliances                      Available for Download
Blink Image (Gaia Fast Deployment) R77.30 with
    included Take 302 of R77.30 Jumbo Hotfix A    Available for Download
Blink Image (Gaia Fast Deployment) for R80.10
    GA                                            Available for Download
Blink Image (Gaia Fast Deployment) for R80.10
    with included Take 103 of R80.10 Jumbo Hot    Available for Download

Re: Uninstalling JHF R80.10

Kaspars_Zibarts — Fri, 03 Aug 2018 09:13:57 GMT

Check this one here as it was installed just before Take 112 and after 103 - any ideas what it was?

/var/log/CPda/repository/CheckPoint#CPUpdates#All#6.0#4#8#BUNDLE_R80_10_SC_T421

could be red herring though.

I had some weird issues where actual TGZ file had disappeared from repositry one of the gateways so I had to re-install the JHF and after that new one succeeded. So you may (at your own risk) the same try re-installing 103