topic Re: SmartConsole throws message "multiple points" with no content in Firewall & Security Management

SmartConsole throws message "multiple points" with no content

Arne_Boettger — Tue, 29 Sep 2026 14:48:58 GMT

Hello,

yesterday my SmartConsole threw the following message at me during a Global Policy Assignment:

However, today, multiple colleagues got the same message when no Global Policy was assigned. SmartConsole logs show:

(ERROR) AccessCtrlPlg.Views.RuleStandardActionsViewModel - Current layer id is empty, can't load layers section in action context menu

Has anyone else encountered this? We are using R82 SmartConsole 82.0.9800.1070.

Kind regards, Arne

PhoneBoy — Tue, 29 Sep 2026 16:41:14 GMT

Might be worth a TAC case, especially since I see zero mentions of it in TAC cases.

Lesley — Tue, 29 Sep 2026 16:42:32 GMT

I also cannot find anything on this error. Does this error only occur on 1 system? (shared jumphost you use SmartConsole on)?

Jesusm — Tue, 29 Sep 2026 22:09:53 GMT

Yes, I got the same error today when loading an IOC into Smart Console. It only happened once; if it happens again, I’ll open a ticket.

I have the same version of Smart Console.

Arne_Boettger — Wed, 30 Sep 2026 06:53:09 GMT

Hello,

it happened to multiple colleagues, and on an MDS as well as a SmartCenter. If it happens again I will definitely open an SR for this.

UserID_90517 — Wed, 30 Sep 2026 12:02:37 GMT

Hello,
All of our administrators are also experiencing the same issue on the SmartConsole R81.20 (build 680).

Alex- — Wed, 30 Sep 2026 12:29:46 GMT

I begin to see this happening around at customers.

Arthur_DENIS1 — Wed, 30 Sep 2026 13:18:50 GMT

Hello

Got the same for several customer...

Also another strange message:

Tal_Paz-Fridman — Wed, 30 Sep 2026 14:28:15 GMT

I have forwarded the post to the relevant owner in R&D.

Will update once I have additional information.

David_Evans — Wed, 30 Sep 2026 15:45:30 GMT

I'll add another +1 to this issue. Multiple installs of smart console going to the same MDS.

Bonnie_Self — Wed, 30 Sep 2026 20:09:30 GMT

Following. We are getting this starting today as well.