topic Re: Setting up scheduled backup with FTP not working in Firewall & Security Management

Setting up scheduled backup with FTP not working

JPR — Tue, 29 Sep 2026 15:12:56 GMT

Hi all,

However, I can't get it to work, as the username field doesn't seem to support '\'.

In order to FTP I need to define the domain as DOMAIN\USERNAME. But that doesn't work when doing it from the GAiA Portal.

It has removed the '\':

However, if I PuTTY into the management server and FTPs it works fine:

Lesley — Tue, 29 Sep 2026 16:35:13 GMT

Try to do the same via clish, the \ is a special character. Also I recommend not to use FTP and change to SCP for security reasons.

add backup-scheduled name <BACKUP_NAME> ftp ip <FTP_SERVER_IP> path <UPLOAD_PATH> username "DOMAIN\USERNAME" password <PASSWORD>

Does <username> only not work?

PhoneBoy — Tue, 29 Sep 2026 16:42:13 GMT

The \ character is probably being treated an escape character.
Try using two backslashes and see if that works.

JPR — Tue, 29 Sep 2026 16:43:14 GMT

Hi Lesley,

When I did it the last time, it didn't setting it up in clish either.

I will try again tomorrow.

And I will consider SCP, look into what the possibilities are.

And lastly, no using just my username doesn't work. Can't tell you why, probably an internal network thing, but not sure.

/ Jesper

Lesley — Tue, 29 Sep 2026 17:46:15 GMT

If you keep FTP, you can make a tcpdump and load it in wireshark, then for sure you can see what is wrong. With SCP this is not possible

JPR — Wed, 30 Sep 2026 06:38:20 GMT

Unfortunately same result. It removes the backslashes so I end up with DOMAINUSERNAME and not DOMAIN\USERNAME whether I use one or two of them.