https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282860#M106919 <P>Thanks! We'll try that.</P><P>I honestly never expected there to be an SK for this so I didn't check <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 25 Sep 2026 15:43:31 GMT KHodgsonSHQ 2026-09-25T15:43:31Z https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282850#M106915 <P>Hi all.</P><P>We're seeing the following error pop-up on one of our customers Smart-1 Cloud management tenants:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="s2cerror.png" style="width: 400px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/35397i5B37A2AA1EE3762C/image-size/medium?v=v2&amp;px=400" role="button" title="s2cerror.png" alt="s2cerror.png" /></span></P><P>This appears at random intervals, and does not seem to be associated with any one specific pane in SmartConsole. It's seen by all administrators and it makes no difference if using local SmartConsole client or streamed SmartConsole.</P><P>I've checked all the configured time range objects and there is nothing unusual about them. Not really sure where to start looking for a solution.</P><P>Any ideas?</P> Fri, 25 Sep 2026 12:58:09 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282850#M106915 KHodgsonSHQ 2026-09-25T12:58:09Z https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282854#M106917 <P>Hello</P> <P>take a look at this SK:&nbsp;<A href="https://support.checkpoint.com/results/sk/sk182695" target="_blank">https://support.checkpoint.com/results/sk/sk182695</A></P> <P>If the SK doesn't solve your issue it's better to involve TAC.</P> Fri, 25 Sep 2026 14:20:25 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282854#M106917 simonemantovani 2026-09-25T14:20:25Z https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282860#M106919 <P>Thanks! We'll try that.</P><P>I honestly never expected there to be an SK for this so I didn't check <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 25 Sep 2026 15:43:31 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/SmartConsole-Runtime-error/m-p/282860#M106919 KHodgsonSHQ 2026-09-25T15:43:31Z