https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282843#M106912 <P>Not saying it was only this but there was a known disk space issue solved for standby MGMT.&nbsp;</P> <P>Obviously up to you if you patch forward or continue working with TAC.</P> Fri, 25 Sep 2026 12:40:21 GMT Chris_Atkinson 2026-09-25T12:40:21Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282593#M106852 <P>Good afternoon. We have encountered an issue where the standby management server is inaccessible via Smart Console. While we can enter the login and password via both the Web UI and SSH, the Web interface fails to load, and it is impossible to enter any commands in the SSH session. When we reboot the server via LOM, it works for a while—the duration varies; it might run for five minutes or several hours—before the problem recurs. Could you please let us know if you have encountered this issue and if you managed to resolve it?</P><P>Management Server version: R81.20 with JHF 127.</P> Tue, 22 Sep 2026 06:11:38 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282593#M106852 Arturxr 2026-09-22T06:11:38Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282595#M106853 <P>Please open a TAC case for this.</P> Tue, 22 Sep 2026 06:43:35 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282595#M106853 _Val_ 2026-09-22T06:43:35Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282606#M106858 <P>As Val suggests please open a TAC case, potentially they can correlate it to a known issue fixed in a more recent JHF (T166 is the latest).</P> Tue, 22 Sep 2026 08:17:23 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282606#M106858 Chris_Atkinson 2026-09-22T08:17:23Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282816#M106906 <P>The problem was resolved after updating to JHF 166.</P> Fri, 25 Sep 2026 08:05:40 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282816#M106906 Arturxr 2026-09-25T08:05:40Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282833#M106909 <P>I have the same issue on the primary management server running R82 take 126.<BR />I have an open TAC case on the issue. No resolution so far.</P> Fri, 25 Sep 2026 12:03:49 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282833#M106909 Mattias_Jansson 2026-09-25T12:03:49Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282843#M106912 <P>Not saying it was only this but there was a known disk space issue solved for standby MGMT.&nbsp;</P> <P>Obviously up to you if you patch forward or continue working with TAC.</P> Fri, 25 Sep 2026 12:40:21 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282843#M106912 Chris_Atkinson 2026-09-25T12:40:21Z https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282847#M106914 <P>Disc space is ok.<BR />I will wait for TAC response on this issue.</P> Fri, 25 Sep 2026 12:53:27 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/The-backup-management-server-is-freezing/m-p/282847#M106914 Mattias_Jansson 2026-09-25T12:53:27Z