topic Re: R82.10 on Proxmox in Firewall and Security Management

R82.10 on Proxmox

Moudar — Sun, 17 May 2026 07:41:16 GMT

Hi all,
I am testing the installation of a Check Point SMS on Proxmox. However, every time the First Time Wizard reaches 90%, it fails, as shown in the attached screenshot.

Any idea what that would be for error? maybe it is Linux error ?
disk is 200GB
8 CPU
12GB memory

Re: R82.10 on Proxmox

Lesley — Sun, 17 May 2026 08:44:39 GMT

did you picked the correct image? https://support.checkpoint.com/results/sk/sk158292

Re: R82.10 on Proxmox

Moudar — Sun, 17 May 2026 11:58:07 GMT

I am using this one:

Re: R82.10 on Proxmox

Lesley — Sun, 17 May 2026 12:30:19 GMT

ISO looks good, can you check this sk?

https://support.checkpoint.com/results/sk/sk115613

Re: R82.10 on Proxmox

Moudar — Sun, 17 May 2026 13:33:33 GMT

R82.10 is not on that link but i wiil try it and get back

Re: R82.10 on Proxmox

Moudar — Sun, 17 May 2026 13:51:27 GMT

ls -la /etc/.wizard_accepted -rw-r--r-- 1 admin config 0 May 16 15:34 /etc/.wizard_accepted [Expert@A-SMS:0]# tail -n 10 /var/log/ftw_install.log psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" psql: error: connection to server on socket "/tmp/.s.PGSQL.5432" failed: FATAL: password authentication failed for user "postgres" Cannot install Check Point Security Management Server. Please contact Check Point Technical Support. Disabling LLDP on all interfaces. originally activated to detected MHOs existence Not SP, Disabling temporary configuration for SP detection 05/16/26 15:34:06 FTW: Complete

Re: R82.10 on Proxmox

Lesley — Sun, 17 May 2026 18:37:50 GMT

To make sure, if you start all over with fresh machine, same issue right? The error atleast gives some info but this is a user that is created by Check Point and not you, so not that much you can do wrong. Are you able to install a gateway only system?

I think you have to ask TAC to help

Re: R82.10 on Proxmox

Moudar — Sun, 17 May 2026 18:42:27 GMT

I haven't tested that specific gateway yet, but I did test R82 and it works fine. This leads me to suspect a Linux 5.x kernel issue—or perhaps just a need for new Proxmox tweaks that weren't required back on the older Linux 3.x kernels.

Re: R82.10 on Proxmox

Lesley — Sun, 17 May 2026 19:07:10 GMT

Big difference between r82 and r82.10 for this scenario.

Re: R82.10 on Proxmox

emmap — Mon, 18 May 2026 01:14:46 GMT

What other hardware and options do you have configured? This is my config, it clean installed with no issues.

Re: R82.10 on Proxmox

Moudar — Mon, 18 May 2026 06:41:19 GMT

Late last night, I switched the network device from virtio to e1000, and it's working fine now. As I suspected, there seems to be a Linux-specific issue causing the installation to fail. I'm not sure if my lab environment requires e1000 specifically, though.

I encountered similar issues with a Check Point R82.10 cluster in another lab; the sync traffic would work for a few minutes and then crash. I’ll start a separate thread about that once I have that environment up and running again.

Re: R82.10 on Proxmox

emmap — Mon, 18 May 2026 08:12:07 GMT

I'm surprising it's working with e1000, it's not meant to be supported in R82.10 and higher.

https://support.checkpoint.com/results/sk/sk180572

Virtio is officially supported though, so if that is the issue then it might be worth a TAC case to investigate.

Re: R82.10 on Proxmox

Moudar — Mon, 18 May 2026 10:22:13 GMT

That is not a production environment, it is only to test R82.10

but very strange, i think it is about Proxmox and EVE and how we configure them
I will reinstall with virtio and test

Re: R82.10 on Proxmox

the_rock — Mon, 18 May 2026 13:25:55 GMT

Glad it works for you!

Re: R82.10 on Proxmox

PhoneBoy — Mon, 18 May 2026 15:50:01 GMT

Weird, because I am using virtio as my NIC drivers without issue.
That said, the ISO I set my system up with is Take 464 (not Take 467).