https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275747#M105024 <P>Dear Community,</P><P><SPAN>Since we upgrade our SG1555 on R82 firmwares (builds R82_00_10_998002110 or R82_00_10_998002133) or have our SG2550 running on same builds, we notice the following behaviour:</SPAN><BR /><SPAN>-Installing just access policy fails on first attempt (Error: SIC error 147), but runs totally fine on second attempt (ALWAYS runs on second attempt fine).</SPAN><BR /><SPAN>-When Threat prevention polilcy and QoS policy are parallely installed with access policy, they also fail - you need to install them seperately</SPAN><BR /><SPAN>-When you install several R82 SPARK Gateways in parallel, always just ONE cluster/gateway suceeds, but the other will all fail, you also need to do them one by one.</SPAN><BR /><BR /><SPAN>As the errors we can see already on 5 different gateways/clusters, all running on mentioned firmware-states, but on NONE of the R81.10 gateways (based also on SG1555 hardware), it has to be firmware-related.</SPAN></P><P><SPAN>Anyone having same experiences?</SPAN></P> Mon, 20 Apr 2026 08:10:25 GMT freshwater84 2026-04-20T08:10:25Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275747#M105024 <P>Dear Community,</P><P><SPAN>Since we upgrade our SG1555 on R82 firmwares (builds R82_00_10_998002110 or R82_00_10_998002133) or have our SG2550 running on same builds, we notice the following behaviour:</SPAN><BR /><SPAN>-Installing just access policy fails on first attempt (Error: SIC error 147), but runs totally fine on second attempt (ALWAYS runs on second attempt fine).</SPAN><BR /><SPAN>-When Threat prevention polilcy and QoS policy are parallely installed with access policy, they also fail - you need to install them seperately</SPAN><BR /><SPAN>-When you install several R82 SPARK Gateways in parallel, always just ONE cluster/gateway suceeds, but the other will all fail, you also need to do them one by one.</SPAN><BR /><BR /><SPAN>As the errors we can see already on 5 different gateways/clusters, all running on mentioned firmware-states, but on NONE of the R81.10 gateways (based also on SG1555 hardware), it has to be firmware-related.</SPAN></P><P><SPAN>Anyone having same experiences?</SPAN></P> Mon, 20 Apr 2026 08:10:25 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275747#M105024 freshwater84 2026-04-20T08:10:25Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275795#M105048 <P>Have you reported the issue to TAC?<BR />Sounds like something that should be investigated.</P> Mon, 20 Apr 2026 17:39:27 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275795#M105048 PhoneBoy 2026-04-20T17:39:27Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275797#M105049 <P>Yes, i did, they are currently investigating, but nothing yet...</P> Mon, 20 Apr 2026 17:43:04 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Smart1-Cloud-Policy-install-fails-on-R82-SPARK-gateways-on-first/m-p/275797#M105049 freshwater84 2026-04-20T17:43:04Z