topic Re: USB connectivity in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274309#M104521 <P>The COM port should appear when you have the cable attached and the appliance powered on. If it doesn't, then there might be a hardware fault with the appliance.&nbsp;</P> Fri, 27 Mar 2026 07:36:45 GMT emmap 2026-03-27T07:36:45Z USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274237#M104515 <P>Hello all,</P><P>I am a bit confused about the use of USB connectivity to 9100P.</P><P>The relevant software provided by CP has been donloaded and is installed. But no COM port at the system level. So, how to use it ?</P><P>Thanks,</P><P>&nbsp;</P><P>&nbsp;</P> Thu, 26 Mar 2026 12:57:20 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274237#M104515 BikeMan 2026-03-26T12:57:20Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274246#M104516 <P>What kind of cable are you using?</P> Thu, 26 Mar 2026 13:37:25 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274246#M104516 the_rock 2026-03-26T13:37:25Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274248#M104517 <P>The one shipped with the appliance. But not sure it is related to the&nbsp; cable since no COM port appears in the sysem.</P> Thu, 26 Mar 2026 14:34:51 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274248#M104517 BikeMan 2026-03-26T14:34:51Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274255#M104518 <P>I see what you mean...not 100% sure then, maybe something BIOS related?</P> Thu, 26 Mar 2026 14:56:52 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274255#M104518 the_rock 2026-03-26T14:56:52Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274301#M104519 <P><SPAN>Is the PC locked down with particular controls / endpoint software etc?</SPAN></P> Fri, 27 Mar 2026 03:38:44 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274301#M104519 Chris_Atkinson 2026-03-27T03:38:44Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274308#M104520 <P>I have tried 2 pc. One from the company with strong security layer. Another one with only AV. Same result.&nbsp; System -&gt; Ports -&gt; COM: empty.</P> Fri, 27 Mar 2026 07:28:51 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274308#M104520 BikeMan 2026-03-27T07:28:51Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274309#M104521 <P>The COM port should appear when you have the cable attached and the appliance powered on. If it doesn't, then there might be a hardware fault with the appliance.&nbsp;</P> Fri, 27 Mar 2026 07:36:45 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274309#M104521 emmap 2026-03-27T07:36:45Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274316#M104522 <P>The third one in 2 weeks. Problem is also that I am working with a remote staff that have not always the right knowedge.</P> Fri, 27 Mar 2026 10:22:52 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274316#M104522 BikeMan 2026-03-27T10:22:52Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274368#M104523 <P>USB ports are not for console access, they are for reimaging the appliance with a USB drive.<BR />The console port is an RJ-45 connection using a rollover cable.<BR />Refer to:&nbsp;<A href="https://sc1.checkpoint.com/documents/Appliances/GSG_9000/EN/Content/Topics-GSG-9000/Appliances-Hardware.htm?tocpath=9000%20Appliances%20Hardware%7C_____0#Front_Panel" target="_blank">https://sc1.checkpoint.com/documents/Appliances/GSG_9000/EN/Content/Topics-GSG-9000/Appliances-Hardware.htm?tocpath=9000%20Appliances%20Hardware%7C_____0#Front_Panel</A>&nbsp;</P> Fri, 27 Mar 2026 18:13:19 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274368#M104523 PhoneBoy 2026-03-27T18:13:19Z Re: USB connectivity https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274388#M104530 <P>I am talking about usbc connector that is aimed to be used as console, at least this is what is stated in the getting started guide.</P> Sat, 28 Mar 2026 07:59:28 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/USB-connectivity/m-p/274388#M104530 BikeMan 2026-03-28T07:59:28Z