topic Re: An Error Occurred While Performing Rulebase Operations in Firewall and Security Management

An Error Occurred While Performing Rulebase Operations

Albert_Gavrielo — Thu, 13 Jul 2017 14:43:58 GMT

Install R80.10(standalone) on Vmware workstation 12
when add a new rule get error "An error occurred while performing rulebase operations"

Re: An Error Occurred While Performing Rulebase Operations

PhoneBoy — Fri, 14 Jul 2017 02:14:56 GMT

Unless https://community.checkpoint.com/people/tomera5b2e7f3-09aa-32f8-96c2-f0f5bfa2988b‌ has any ideas, I recommend opening a TAC case.

Also, this topic probably deserves its own thread.

Re: An Error Occurred While Performing Rulebase Operations

Tomer_Sole — Sat, 15 Jul 2017 00:38:08 GMT

Please make sure that your SmartConsole installer and Management Server iso were downloaded from the same link in the Check Point User Center. For example, EA SmartConsole and GA Management Server could cause this kind of inconsistency.

If that is not the case, please proceed with Check Point Support. If not from client-server mismatch, this error can happen due to various reasons all usually connected to database inconsistency. Check Point Support is the resource to track the root causes, provide workarounds and forward these cases so that future updates will avoid other customers potentially reaching this issue.

Re: An Error Occurred While Performing Rulebase Operations

Albert_Gavrielo — Sun, 16 Jul 2017 07:34:52 GMT

my SmartConsole was EA

I install a new SmartConsole and it's work
thanks

Re: An Error Occurred While Performing Rulebase Operations

Tomer_Sole — Sun, 16 Jul 2017 10:48:58 GMT

glad this helped! and now we have this solution documented and googleable