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    <title>topic Re: Management server slowness in R80.10 in Firewall and Security Management</title>
    <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6850#M100410</link>
    <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;TABLE class="j-table jiveBorder" style="color: #333333; background-color: #ffffff; border: 1px solid #c6c6c6; font-size: 14px; margin: 0px 0px 2px;"&gt;&lt;THEAD style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TR style="background-color: #efefef; border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TH class="" style="border: inherit solid inherit; font-weight: bold; font-size: 14px; padding: 2px 4px;"&gt;&lt;SPAN style="border: 0px; font-weight: inherit; font-size: 14px;"&gt;Parameter&lt;/SPAN&gt;&lt;/TH&gt;&lt;TH class="" style="border: inherit solid inherit; font-weight: bold; font-size: 14px; padding: 2px 4px;"&gt;&lt;SPAN style="border: 0px; font-weight: inherit; font-size: 14px;"&gt;Number&lt;/SPAN&gt;&lt;/TH&gt;&lt;/TR&gt;&lt;/THEAD&gt;&lt;TBODY style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Domain count&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;42&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Gateway count&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;284&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Total rule count&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;&amp;gt;40000&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;CPU cores (R80.10/R77.30)&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;16&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;RAM GB&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;197G&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Number of admins&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;&amp;gt;30&amp;nbsp;&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Separate log server&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;yes&lt;/TD&gt;&lt;/TR&gt;&lt;TR style="border: inherit solid inherit; font-weight: inherit; font-size: 14px;"&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;Managing VSX&lt;/TD&gt;&lt;TD style="border: inherit solid inherit; font-size: 14px; padding: 2px 4px;"&gt;yes&lt;/TD&gt;&lt;/TR&gt;&lt;/TBODY&gt;&lt;/TABLE&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We also have our Management servers in different regions.&amp;nbsp; Primary MDM in US, Secondary MDM in Germany.&amp;nbsp; Each have local MLM's (2 each region).&amp;nbsp; We have a lot of admin's configured but at any point in time there is probably no more than 10 connected.&amp;nbsp; &amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We use Tufin for policy management so a ton of API calls...and pretty constant during the day.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;But kick off a couple policy installs and things crawl.&amp;nbsp; Tried to create a new Domain and had issues with the CMA being created...then it got stuck and didn't clean up after itself properly.&amp;nbsp; Didn't know this until we restarted the MDM a few days later and it wouldn't start.&amp;nbsp; I only found the issue after running cpm doctor and seeing the errors that way.&amp;nbsp;&amp;nbsp;Still waiting on how to fix some of those issues found in that report months later.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Ivan&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
    <pubDate>Wed, 26 Sep 2018 06:52:52 GMT</pubDate>
    <dc:creator>Ivan_Moore</dc:creator>
    <dc:date>2018-09-26T06:52:52Z</dc:date>
    <item>
      <title>Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6814#M100374</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;I migrated an FWSM firewall to Checkpoint. The management server is on R80.10 and the gateways are running on R77.30. The FWSM had a large number of rules and objects. Post migration, we have 7000 rules and 5000 objects in the dashboard.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I keep running to a problem where java process hogs up all the available CPU and I'm unable to do anything at this point. The dashboard stops responding and closes. When trying to reconnect, I keep getting an Operation Timeout error. After some time (around 15 minutes), java process consumption eventually goes down and only after that I'm able to re login.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;We are in the process of cleaning up the rulebase but can't do that either because of this issue. Troubleshooting becomes a nightmare. The management server runs on a VM with 16GB RAM and 16 CPU cores. The java process consumption goes up as high as 1500%. Tried to get assistance from TAC but they took the easy way out by saying it's a problem with the number of rules and objects. But surely, 16GB RAM and 16 CPU cores should be able to handle this.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Any assistance to sort this out would be much appreciated. The JHF take installed is 35.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 29 Sep 2017 09:00:01 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6814#M100374</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-09-29T09:00:01Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6815#M100375</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;When the CPU spikes, is it spiking in "wa" (waiting for I/O) space as shown by the top command?&amp;nbsp; If so your disk path is way too slow.&amp;nbsp; You have allocated plenty of memory and cores, but for a configuration of that size disk I/O bandwidth is still extremely important.&amp;nbsp;&amp;nbsp; I have seen performance issues like this time and time again with SMS systems configured in VMWare with generous amounts of RAM and CPU, but after some investigation it turns out they are sharing a disk path with umpteen database VMs and/or numerous other VMs that are constantly beating on the disk I/O path.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Also was your SMS disk provisioned thick (desirable) or thin?&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--&lt;BR /&gt; My book "Max Power: Check Point Firewall Performance Optimization" &lt;BR /&gt; now available via &lt;A href="http://maxpowerfirewalls.com" target="_blank"&gt;http://maxpowerfirewalls.com&lt;/A&gt;.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 29 Sep 2017 21:53:33 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6815#M100375</guid>
      <dc:creator>Timothy_Hall</dc:creator>
      <dc:date>2017-09-29T21:53:33Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6816#M100376</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;In our lab testing 16GB ram came out as a bottleneck. We ended up with 64GB. Check RAM usage and especially swap state. In a lot of swap is in use you will have to increase memory. Remember that log indexing is much more process hungry too with R80.10. in case you log on the same server. R80 generally is much more resource demanding for sure.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 01 Oct 2017 08:39:58 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6816#M100376</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2017-10-01T08:39:58Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6817#M100377</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Exactly, lack of RAM can certainly cause heavy "wa" CPU load as well due to paging/swapping.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--&lt;BR /&gt; My book "Max Power: Check Point Firewall Performance Optimization" &lt;BR /&gt; now available via &lt;A class="" href="http://maxpowerfirewalls.com" rel="nofollow"&gt;http://maxpowerfirewalls.com&lt;/A&gt;.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 01 Oct 2017 13:14:52 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6817#M100377</guid>
      <dc:creator>Timothy_Hall</dc:creator>
      <dc:date>2017-10-01T13:14:52Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6818#M100378</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;R80 management definitely needs more RAM than previous releases.&lt;/P&gt;&lt;P&gt;This is especially true in large environments (either large number of objects, large number of CMAs, or both).&lt;/P&gt;&lt;P&gt;I use 16GB and 4 Cores for my manager in my home lab, which provides more than adequate performance for my small environment.&lt;/P&gt;&lt;P&gt;if it was a bigger environment, I would certainly allocate more of both.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 01 Oct 2017 18:23:52 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6818#M100378</guid>
      <dc:creator>PhoneBoy</dc:creator>
      <dc:date>2017-10-01T18:23:52Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6819#M100379</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;It's not the RAM. I'm not using any swap memory and the CPU is used on %us rather than %wa. We can safely assume hardware limitations here and focus on the software side.&amp;nbsp;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 02 Oct 2017 03:38:56 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6819#M100379</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-02T03:38:56Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6820#M100380</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;do you mind sharing top output?&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 02 Oct 2017 09:01:12 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6820#M100380</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2017-10-02T09:01:12Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6821#M100381</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;and the ps aux | grep &amp;lt;nbr of the java process with high cpu&amp;gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Mon, 02 Oct 2017 09:04:10 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6821#M100381</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2017-10-02T09:04:10Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6822#M100382</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;IMG alt="top -c output" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/59487_CPU.png" style="width: 620px; height: 322px;" /&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 04 Oct 2017 06:44:11 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6822#M100382</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-04T06:44:11Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6823#M100383</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;[Expert@PDC-CP-MGT:0]# ps aux | grep java&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4528&amp;nbsp; 0.0&amp;nbsp; 0.0&amp;nbsp;&amp;nbsp; 1736&amp;nbsp;&amp;nbsp; 508 pts/3&amp;nbsp;&amp;nbsp;&amp;nbsp; R+&amp;nbsp;&amp;nbsp; 10:22&amp;nbsp;&amp;nbsp; 0:00 grep java&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4540&amp;nbsp; 0.0&amp;nbsp; 0.7 1158912 121896 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; SNsl Sep27&amp;nbsp;&amp;nbsp; 6:15 /opt/CPshrd-R80/jre_64/bin/java -D_solr=TRUE -Xdump:directory=/var/log/dump/usermode -Xdump:heap:events=gpf+user -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh solr %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=1,range=1..0,exec=javaCompress.sh solr %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,exec=kill -9 %pid -Xaggressive -Xshareclasses:none -Xgc:scvTenureAge=1,noAdaptiveTenure -Xmx128m -Xms128m -Dlog4j.configuration=file:/opt/CPrt-R80/conf/solr.log4j.properties -Dpath=/opt/CPrt-R80/jars/aspectjrt-1.7.0.jar:/opt/CPrt-R80/jars/commons-io-2.3.jar:/opt/CPrt-R80/jars/commons-lang-2.6.jar:/opt/CPrt-R80/jars/cxf-core-3.1.0.jar:/opt/CPrt-R80/jars/cxf-java2ws-plugin-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-bindings-soap-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-bindings-xml-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-databinding-aegis-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-databinding-jaxb-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-frontend-jaxws-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-frontend-simple-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-javascript-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-transports-http-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-transports-http-jetty-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-ws-addr-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-ws-policy-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-wsdl-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-common-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-java2ws-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-validator-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-core-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-databinding-jaxb-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-frontend-jaxws-3.1.0.jar:/opt/CPrt-R80/jars/java_is.jar:/opt/CPrt-R80/jars/java_sic.jar:/opt/CPrt-R80/jars/jaxb-xjc-2.2.11.jar:/opt/CPrt-R80/jars/jetty_assist.jar:/opt/CPrt-R80/jars/stax2-api-3.1.4.jar:/opt/CPrt-R80/jars/woodstox-core-asl-4.4.1.jar:/opt/CPrt-R80/jars/wsdl4j-1.6.3.jar:/opt/CPrt-R80/jars/xmlschema-core-2.2.1.jar:/opt/CPsuite-R80/fw1/cpm-server/jackson-annotations-2.5.0.jar:/opt/CPsuite-R80/fw1/cpm-server/jackson-core-2.5.0.jar:/opt/CPsuite-R80/fw1/cpm-server/jackson-databind-2.5.0.jar: -Dsolr.log=/opt/CPrt-R80/log/solr.log -jar start.jar /opt/CPrt-R80/conf/jetty.xml&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4582&amp;nbsp; 0.1&amp;nbsp; 1.6 1508404 268484 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; SNsl Sep27&amp;nbsp; 11:58 /opt/CPshrd-R80/jre_64/bin/java -D_RFL=TRUE -Xdump:directory=/var/log/dump/usermode -Xdump:heap:events=gpf+user -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh RFL %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=1,range=1..0,exec=javaCompress.sh RFL %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,exec=kill -9 %pid -Xaggressive -Xshareclasses:none -Xgc:scvTenureAge=1,noAdaptiveTenure -Xmx512m -Xms96m -Dupgrade.cores.count= -Dfile.encoding=UTF-8 -DreportingServer.conf.dir=/opt/CPrt-R80/conf -Dlog4j.configuration=file:/opt/CPrt-R80/conf/rfl.log4j.properties -DReportingServer.log=/opt/CPrt-R80/log -cp /opt/CPrt-R80/jars/* com.checkpoint.core.LogCore -type jms&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 4635&amp;nbsp; 0.7&amp;nbsp; 4.2 1476108 689780 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Ssl&amp;nbsp; Sep27&amp;nbsp; 71:10 /opt/CPshrd-R80/jre_64/bin/java -D_smartview=TRUE -Xdump:directory=/var/log/dump/usermode -Xdump:heap:events=gpf+user -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh smartview %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=1,range=1..0,exec=javaCompress.sh smartview %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,exec=kill -9 %pid -Xaggressive -Xshareclasses:none -Xgc:scvTenureAge=1,noAdaptiveTenure -Xmx256m -Xms256m -Djava.io.tmpdir=/opt/CPrt-R80/tmp -Dfile.encoding=UTF-8 -DDedicatedServer=false -DTaskExecThreads=4 -Djavax.net.ssl.trustStore=/opt/CPshrd-R80/jre_32/lib/security/cacerts -Djavax.net.ssl.trustStorePassword=changeit -Djavax.net.ssl.keyStore=/opt/CPshrd-R80/jre_32/lib/security/cacerts -Djavax.net.ssl.keyStorePassword=changeit -Dlog4j.configuration=file:/opt/CPrt-R80/conf/smartview.log4j.properties -DRTDIR=/opt/CPrt-R80 -Dpath=/opt/CPrt-R80/jars/aspectjrt-1.7.0.jar:/opt/CPrt-R80/jars/commons-io-2.3.jar:/opt/CPrt-R80/jars/commons-lang-2.6.jar:/opt/CPrt-R80/jars/cxf-core-3.1.0.jar:/opt/CPrt-R80/jars/cxf-java2ws-plugin-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-bindings-soap-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-bindings-xml-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-databinding-aegis-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-databinding-jaxb-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-frontend-jaxws-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-frontend-simple-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-javascript-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-transports-http-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-transports-http-jetty-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-ws-addr-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-ws-policy-3.1.0.jar:/opt/CPrt-R80/jars/cxf-rt-wsdl-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-common-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-java2ws-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-validator-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-core-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-databinding-jaxb-3.1.0.jar:/opt/CPrt-R80/jars/cxf-tools-wsdlto-frontend-jaxws-3.1.0.jar:/opt/CPrt-R80/jars/java_is.jar:/opt/CPrt-R80/jars/java_sic.jar:/opt/CPrt-R80/jars/jaxb-api-2.2.7.jar:/opt/CPrt-R80/jars/jaxb-core-2.2.7.jar:/opt/CPrt-R80/jars/jaxb-impl-2.2.7.jar:/opt/CPrt-R80/jars/jaxb-xjc-2.2.11.jar:/opt/CPrt-R80/jars/neethi-3.0.3.jar:/opt/CPrt-R80/jars/rfl_sic.jar:/opt/CPrt-R80/jars/smartview-jetty.jar:/opt/CPrt-R80/jars/woodstox-core-asl-4.4.1.jar:/opt/CPrt-R80/jars/wsdl4j-1.6.3.jar:/opt/CPrt-R80/jars/xmlschema-core-2.2.1.jar: -DSTOP.PORT=8079 -DSTOP.KEY=smartview -jar start.jar OPTIONS=Server,resources,websocket /opt/CPrt-R80/conf/smartview-jetty.xml /opt/CPrt-R80/conf/smartview-service-jetty.xml&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;4767 77.0&amp;nbsp; 8.9 2547428 1461220 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Ssl&amp;nbsp; Sep27 7456:29 /opt/CPshrd-R80/jre_64/bin/java -D_CPM=TRUE -Xaot:forceaot -Xmx1024m -Xms192m -Xgcpolicy:optavgpause -Djava.io.tmpdir=/opt/CPsuite-R80/fw1/tmp -Xaggressive -Xshareclasses:none -Djava.security.krb5.conf=/opt/CPsuite-R80/fw1/conf/krb5.conf -Xjit:exclude={com/checkpoint/management/dleserver/coresvc/internal/SchemaMgrSvcImpl.getClassInfo*},exclude={com/checkpoint/management/object_store/ObjectStoreSessionImpl.findFieldsBySearchQueryEx*} -Xdump:directory=/var/log/dump/usermode -Xdump:heap:events=gpf+user -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh CPM %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=1,range=1..0,exec=javaCompress.sh CPM %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,priority=1,exec=kill -9 %pid -Dfile.encoding=UTF-8 -cp /opt/CPshrd-R80/jars/solr-solrj-v4_8_1.jar:* com.checkpoint.management.cpm.Cpm -s&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 5023&amp;nbsp; 0.0&amp;nbsp; 1.9 439680 314756 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Ssl&amp;nbsp; Sep27&amp;nbsp;&amp;nbsp; 5:16 /opt/CPshrd-R80/jre_32/bin/java -Xmx256m -Xms128m -Xshareclasses:none -Dfile.encoding=UTF-8 -Djetty.home=/opt/CPshrd-R80/jetty -Djava.io.tmpdir=/opt/CPsuite-R80/fw1/tmp -Djetty.state=/opt/CPsuite-R80/fw1/api/conf/jetty.state -DSTOP.PORT=8078 -DSTOP.KEY=checkpointkey -Dlog4j.configuration=file:/opt/CPsuite-R80/fw1/api/conf/log4j.properties -Dtdlog.logDir=/opt/CPsuite-R80/fw1/log -Dtdlog.web_api.logFile=api.elg -Dtdlog.output.appender=elgfile -Dtdlog.web_api.csvFile=api.csv -Dtdlog.output.csv.appender=csvfile -Djetty.host=0.0.0.0 -Dpath=/opt/CPsuite-R80/fw1/api/lib/web_api_jetty.jar: -Xdump:directory=/var/log/dump/usermode -Xdump:heap:events=gpf+user -Xdump:system:none -Xdump:system:events=gpf+abort+traceassert+corruptcache -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh WEB_API %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=2,range=1..0,exec=javaCompress.sh WEB_API %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,priority=1,exec=kill -9 %pid -jar /opt/CPshrd-R80/jetty/start.jar OPTIONS=Server /opt/CPsuite-R80/fw1/api/conf/jetty.xml&lt;/P&gt;&lt;P&gt;admin&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; 7113&amp;nbsp; 1.9&amp;nbsp; 1.5 1770360 250776 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Sl&amp;nbsp;&amp;nbsp; Sep27 188:11 /opt/CPshrd-R80/jre_64/bin/java -D_CPM_SOLR=TRUE -Xmx512m -Xms64m -Xgcpolicy:optavgpause -Djava.io.tmpdir=/opt/CPsuite-R80/fw1/tmp -Xaggressive -Xshareclasses:none -Xdump:heap:events=gpf+user -Xdump:directory=/var/log/dump/usermode -Xdump:tool:none -Xdump:tool:events=gpf+abort+traceassert+corruptcache,priority=1,range=1..0,exec=javaCompress.sh CPM_SOLR %pid -Xdump:tool:events=systhrow,filter=java/lang/OutOfMemoryError,priority=1,range=1..0,exec=javaCompress.sh CPM_SOLR %pid -Xdump:tool:events=throw,filter=java/lang/OutOfMemoryError,priority=1,exec=kill -9 %pid -Dsolr.solr.home=/opt/CPsuite-R80/fw1/Solr/solr/ -DNGM.SOLR.LOG.DIR=/opt/CPsuite-R80/fw1/log -Djava.util.logging.config.file=/opt/CPsuite-R80/fw1/Solr/etc/logging.properties -DSTART=/opt/CPsuite-R80/fw1/Solr/start.config -Djetty.home=/opt/CPsuite-R80/fw1/Solr/ -DSTOP.KEY=checkpointkey -DSTOP.PORT=8982 -Dpath=/opt/CPsuite-R80/fw1/cpm-server/java_is.jar:/opt/CPsuite-R80/fw1/cpm-server/java_sic.jar:/opt/CPshrd-R80/jars/jetty_assist.jar -jar /opt/CPsuite-R80/fw1/Solr/start.jar&lt;/P&gt;&lt;P&gt;[Expert@PDC-CP-MGT:0]#&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 04 Oct 2017 06:45:08 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6823#M100383</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-04T06:45:08Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6824#M100384</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Attached the top command output and the ps aux output for all java processes.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I also noticed that I'm not experiencing this slowness on the test setup which I used for the migration. The test environment has only 4 CPU cores. The difference between the production and the test setup is the logs. This may have a connection with the logging process. I have disabled log indexing as well but it didn't do any good.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 04 Oct 2017 06:47:56 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6824#M100384</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-04T06:47:56Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6825#M100385</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Looking at the busy one&lt;/P&gt;&lt;P&gt;&lt;SPAN style="color: #333333; background-color: #ffffff;"&gt;admin&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;4767 77.0&amp;nbsp; &lt;STRONG&gt;8.9&lt;/STRONG&gt; 2547428 1461220 ?&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Ssl&amp;nbsp; Sep27 7456:29 /opt/CPshrd-R80/jre_64/bin/java -D_CPM=TRUE -Xaot:forceaot -&lt;STRONG&gt;Xmx1024m&lt;/STRONG&gt; -Xms192m -&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;you will notice that it has set max memory to 1GB and is actually using all of it.&lt;/P&gt;&lt;P&gt;I can see that on our systems (that is MDS) we have 4GB allocated for the same process. Not too sure what allocates initial max size (xmx) - could be preset environment variable or it could be calculated based on your RAM size. Something CP dudes will have to answer.&lt;/P&gt;&lt;P&gt;I personally would allocate as mach RAM as you can for R80 - it will utilise all of it &lt;img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://community.checkpoint.com/i/smilies/16x16_smiley-happy.png" alt="Smiley Happy" title="Smiley Happy" /&gt;&amp;nbsp;On our MDS and MLM out of 64GB nearly 40GB are used for caching that certainly helps making it faster even though we "really" use only 25GB&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 04 Oct 2017 15:02:31 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6825#M100385</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2017-10-04T15:02:31Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6826#M100386</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Looks like a lot is set here&lt;/P&gt;&lt;P&gt;$CPDIR/conf/CpSetupInfo_resourceProfiles.conf&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Also worth checking SK&lt;SPAN style="color: #000000; background-color: #ffffff; font-size: 14px;"&gt;110753 has an interesting statement "&lt;SPAN&gt;16GB of RAM machine&amp;nbsp;launches with a maximum Java Heap Size equals to 1024 MB which is unsufficient.&lt;/SPAN&gt;"&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Wed, 04 Oct 2017 15:11:37 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6826#M100386</guid>
      <dc:creator>Kaspars_Zibarts</dc:creator>
      <dc:date>2017-10-04T15:11:37Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6827#M100387</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Uh, yeah 1382% CPU utilization by the CPM process is definitely not normal.&amp;nbsp; The main function of CPM is to service all the SmartConsole GUI connections and how they interact with the SMS configuration database.&amp;nbsp; Try the following:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;0)&amp;nbsp; Tell all other administrators to get out of the SmartConsole.&amp;nbsp; In the SmartConsole go to Manage &amp;amp; Settings...Sessions.&amp;nbsp; Do you see any active sessions besides your own, if so try discarding/disconnecting them as perhaps CPM is stuck in some kind of loop trying to service a dead or stuck session.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;1) Check the log file for the process, in this case $CPDIR/log/cpm.elg (or it might be $FWDIR/log/cpm.elg).&amp;nbsp; Perhaps it is constantly barfing some kind of error message there that will provide some insight.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;2) Any core dumps for this process in /var/log/dump/usermode?&amp;nbsp; Based on your provided output the process does not appear to be crashing and restarting, so my guess is no in this case.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;3) &lt;STRONG&gt;lsof&lt;/STRONG&gt; can be used to see the files and/or network connections a process is currently interacting with, in the case of a runaway process this can give an important clue about what resources the process is trying to access.&amp;nbsp; Run &lt;STRONG&gt;lsof -p 4767&lt;/STRONG&gt; to see all open files held by that process, and &lt;STRONG&gt;lsof -i -a -p 4767&lt;/STRONG&gt; for a list of network sockets in use.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;4) Finally, you can install the &lt;STRONG&gt;strace&lt;/STRONG&gt; utility and attach it to the running process with the -p option to monitor all system calls the process is making in its runaway state.&amp;nbsp; This will give you a pretty definitive idea of what the heck is going on with the process, however be warned that installing &lt;STRONG&gt;strace&lt;/STRONG&gt; onto Gaia is most definitely not supported.&amp;nbsp; Here is a statically-linked binary version of &lt;STRONG&gt;strace&lt;/STRONG&gt; that should work and avoid any library dependency issues:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;&lt;A class="link-titled" href="http://vault.centos.org/3.8/os/i386/RedHat/RPMS/strace-4.5.14-0.EL3.1.i386.rpm" title="http://vault.centos.org/3.8/os/i386/RedHat/RPMS/strace-4.5.14-0.EL3.1.i386.rpm"&gt;http://vault.centos.org/3.8/os/i386/RedHat/RPMS/strace-4.5.14-0.EL3.1.i386.rpm&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--&lt;BR /&gt; My book "Max Power: Check Point Firewall Performance Optimization" &lt;BR /&gt; now available via &lt;A href="http://maxpowerfirewalls.com" target="_blank"&gt;http://maxpowerfirewalls.com&lt;/A&gt;.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Thu, 05 Oct 2017 18:51:20 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6827#M100387</guid>
      <dc:creator>Timothy_Hall</dc:creator>
      <dc:date>2017-10-05T18:51:20Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6828#M100388</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;This is what I see in the rule as per the SK you have suggested.&lt;/P&gt;&lt;P&gt;:rule ("UPGRADE: Large env resources profile without SME"&lt;BR /&gt; :filter (&lt;BR /&gt; :memory_min (8192)&lt;BR /&gt; :memory_max (24800)&lt;BR /&gt; :upgrade_setup (TRUE)&lt;BR /&gt; :smart_event (FALSE)&lt;BR /&gt; :dedicated_log_server (FALSE)&lt;BR /&gt; )&lt;BR /&gt; :result (&lt;BR /&gt; :memory (&lt;BR /&gt; :initial_value (&lt;BR /&gt; :name (NGM_CPM_MIN_HEAP)&lt;BR /&gt; :memory_allocation (192m)&lt;BR /&gt; )&lt;BR /&gt; :max_value (&lt;BR /&gt; :name (NGM_CPM_MAX_HEAP)&lt;BR /&gt; &lt;STRONG&gt;:memory_allocation (2048m)&lt;/STRONG&gt;&lt;BR /&gt; )&lt;BR /&gt; )&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;It seems the limit is set to 2GB. Either I'm looking at the incorrect rule or the solution is only related to MDM environments.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Oct 2017 03:45:53 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6828#M100388</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-06T03:45:53Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6829#M100389</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;There were some sessions shown in the sessions pane but all of them except the current session were in "Disconnected" state. I have discarded all the disconnected sessions as well but there was no improvement.&lt;/P&gt;&lt;P&gt;&lt;IMG alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/59512_CP-Sessions.PNG" style="width: 620px; height: 381px;" /&gt;&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;There were no core dumps in /var/log/dump/usermode. I have taken the lsof output and the cpm.elg files.&lt;/P&gt;&lt;P&gt;&lt;A class="link-titled" href="https://drive.google.com/drive/folders/0B1ncz7vzO24cM0V2US10RzUxY0E" title="https://drive.google.com/drive/folders/0B1ncz7vzO24cM0V2US10RzUxY0E"&gt;CP logs - Google Drive&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Fri, 06 Oct 2017 04:26:05 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6829#M100389</guid>
      <dc:creator>Chammi_Kumarap1</dc:creator>
      <dc:date>2017-10-06T04:26:05Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6830#M100390</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Hi Chammi&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm Ran and I'm a manger in the R&amp;amp;D of Check Point, responsible for I/S in&amp;nbsp;the Management Server.&lt;/P&gt;&lt;P&gt;I would like to help,&lt;/P&gt;&lt;P&gt;Can you please upload all cpm.elg log files (cpm.elg, cpm.elg.1.,2..&lt;SPAN&gt;.&lt;/SPAN&gt;.cpm.elg.10) located under $MDS_FWDIR/log.&lt;/P&gt;&lt;P&gt;Dameon, who can assist Chammi with this procedure, basically I just need these files.&lt;/P&gt;&lt;P&gt;&lt;A href="https://community.checkpoint.com/migrated-users/2075"&gt;Dameon Welch Abernathy&lt;/A&gt;‌&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Ran&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sat, 07 Oct 2017 20:05:08 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6830#M100390</guid>
      <dc:creator>Ran_Kopelman</dc:creator>
      <dc:date>2017-10-07T20:05:08Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6831#M100391</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;Also, please run :&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;kill -3 ‘the pid of CPM’&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;The output is a tgz, it will be under /var/log/usermode/dump.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;Please&amp;nbsp;upload it in addition to the log files.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;Again, please use the conventional ways to share this data.&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;&lt;A href="https://community.checkpoint.com/migrated-users/2075"&gt;Dameon Welch Abernathy&lt;/A&gt;‌&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;*The pid of CPM can be found by running 'ps -ef | grep CPM'&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;Thanks,&lt;/SPAN&gt;&lt;/P&gt;&lt;P style="margin: 0in; margin-bottom: .0001pt;"&gt;&lt;SPAN style="font-size: 11.5pt;"&gt;Ran&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sat, 07 Oct 2017 20:48:50 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6831#M100391</guid>
      <dc:creator>Ran_Kopelman</dc:creator>
      <dc:date>2017-10-07T20:48:50Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6832#M100392</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;Definitely some exceptions getting logged into into cpm.elg.&amp;nbsp; Also some of these other logfiles might be helpful:&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;/var/log/opt/CPsuite-R80/fw1/log/cpm.stdout.elg&lt;BR /&gt;/var/log/opt/CPshrd-R80/cpstart.log&lt;BR /&gt;/var/log/opt/CPsuite-R80/fw1/log/install_policy.elg&lt;BR /&gt;/var/log/opt/CPsuite-R80/fw1/log/dbsync.elg&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;I'd suggest working with Ran Kopelman who has posted to this thread, as diagnosing issues such as these will require interaction with Check Point support.&amp;nbsp; Tough to tell if the entries in cpm.elg are related to your problem or not.&lt;/P&gt;&lt;P&gt;&lt;/P&gt;&lt;P&gt;--&lt;BR /&gt; My book "Max Power: Check Point Firewall Performance Optimization" &lt;BR /&gt; now available via &lt;A href="http://maxpowerfirewalls.com" target="_blank"&gt;http://maxpowerfirewalls.com&lt;/A&gt;.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 08 Oct 2017 13:31:22 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6832#M100392</guid>
      <dc:creator>Timothy_Hall</dc:creator>
      <dc:date>2017-10-08T13:31:22Z</dc:date>
    </item>
    <item>
      <title>Re: Management server slowness in R80.10</title>
      <link>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6833#M100393</link>
      <description>&lt;HTML&gt;&lt;HEAD&gt;&lt;/HEAD&gt;&lt;BODY&gt;&lt;P&gt;&lt;A href="https://community.checkpoint.com/migrated-users/47972"&gt;Chammi Kumarapathirage&lt;/A&gt;‌ if you haven’t already done so, please open a TAC ticket:&amp;nbsp;&lt;A class="link-titled" href="https://www.checkpoint.com/support-services/contact-support/" title="https://www.checkpoint.com/support-services/contact-support/"&gt;Contact Support | Check Point Software&lt;/A&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Ran, I’ve also provided you Chammi’s direct contact info offline.&lt;/P&gt;&lt;/BODY&gt;&lt;/HTML&gt;</description>
      <pubDate>Sun, 08 Oct 2017 16:30:08 GMT</pubDate>
      <guid>https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-slowness-in-R80-10/m-p/6833#M100393</guid>
      <dc:creator>PhoneBoy</dc:creator>
      <dc:date>2017-10-08T16:30:08Z</dc:date>
    </item>
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