https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7206#M100240 <HTML><HEAD></HEAD><BODY><P>dear, good afternoon.</P><P>After installing the R80 version we had a problem not on all PCs. There will be no topology of the nodes, and throws us the following error:&nbsp;</P><P><IMG __jive_id="59514" alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/59514_topology.jpg" style="width: 620px; height: 249px;" /></P><P>Installed version:</P><P>Check_Point_SmartConsole_R80_10_Jumbo_HF_B005_Win</P><P>Did they have these types of cases?</P><DIV class="" style="color: #777777; background-color: #ffffff; font-size: 13px;"><DIV style="margin-left: 4px; padding-bottom: 20px;"><DIV style="background: whitesmoke; border: 1px solid whitesmoke; margin: 0px 0px 8px;"><DIV> </DIV></DIV></DIV></DIV></BODY></HTML> Thu, 05 Oct 2017 20:09:32 GMT Alejandro_Resti 2017-10-05T20:09:32Z https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7206#M100240 <HTML><HEAD></HEAD><BODY><P>dear, good afternoon.</P><P>After installing the R80 version we had a problem not on all PCs. There will be no topology of the nodes, and throws us the following error:&nbsp;</P><P><IMG __jive_id="59514" alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/59514_topology.jpg" style="width: 620px; height: 249px;" /></P><P>Installed version:</P><P>Check_Point_SmartConsole_R80_10_Jumbo_HF_B005_Win</P><P>Did they have these types of cases?</P><DIV class="" style="color: #777777; background-color: #ffffff; font-size: 13px;"><DIV style="margin-left: 4px; padding-bottom: 20px;"><DIV style="background: whitesmoke; border: 1px solid whitesmoke; margin: 0px 0px 8px;"><DIV> </DIV></DIV></DIV></DIV></BODY></HTML> Thu, 05 Oct 2017 20:09:32 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7206#M100240 Alejandro_Resti 2017-10-05T20:09:32Z https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7207#M100241 <HTML><HEAD></HEAD><BODY><P>What is the specific version of Windows on the workstations that are having the problem?&nbsp; Anything older than Windows 7 or Server 2008 is not supported.</P><P></P><P>Also make sure .NET has been fully updated via Windows Update on the problematic workstations.</P><P></P><P>Finally, try logging in with local admin rights and see if the problem goes away.&nbsp; That would indicate some kind of permissions or group policy issue.</P><P></P><P>--<BR /> My book "Max Power: Check Point Firewall Performance Optimization" <BR /> now available via <A href="http://maxpowerfirewalls.com" target="_blank">http://maxpowerfirewalls.com</A>.</P></BODY></HTML> Fri, 06 Oct 2017 12:01:33 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7207#M100241 Timothy_Hall 2017-10-06T12:01:33Z https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7208#M100242 <HTML><HEAD></HEAD><BODY><P>have W10 and updated, did not happen at all. For the moment affects only the topology, with the same user on another pc walks ok.</P></BODY></HTML> Fri, 06 Oct 2017 14:10:24 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7208#M100242 Alejandro_Resti 2017-10-06T14:10:24Z https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7209#M100243 <HTML><HEAD></HEAD><BODY><P>For this kind of problems I strongly suggest that you open a task. Check Point Support have a list of steps to&nbsp;find the root cause of this issue and report back to R&amp;D to ensure that this problem will get fixed in our next hotfix updates.&nbsp;</P></BODY></HTML> Sun, 08 Oct 2017 05:49:23 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7209#M100243 Tomer_Sole 2017-10-08T05:49:23Z https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7210#M100244 <HTML><HEAD></HEAD><BODY><P>I would suggest you to</P><P>- Uninstall SmartConsole R80.10 from your PC</P><P>- Login to FW/SMS WebUI</P><P>- Download SmartConsole tool from there</P><P></P><P>That way you will assure that you are using the same console version as the one installed on the SMS/FW. I had similar issues in my lab...I forgot that I installed SmartConsole for early release for R80, then I tried to connect with this console to latest R80.10 SMS and got similar errors.</P></BODY></HTML> Mon, 09 Oct 2017 09:02:02 GMT https://community.checkpoint.com/t5/Firewall-Security-Management/Failed-to-load-SmartDashboard-Component/m-p/7210#M100244 Astardzhiev 2017-10-09T09:02:02Z