topic Re: Ansible task failing in Ansible

Ansible task failing

Traian-Cojocari — Wed, 15 Jan 2020 11:59:33 GMT

Hello! I am trying to add an rule to the checkpoint management server (in AWS) through Ansible.

If I use the module "cp_mgmt_access_rule" it gives me the error "Relevant hotfix is not installed on Check Point server. See sk114661 on Check Point Support Center."

I already installed the latest update, how can I solve this problem?

Manager Node Environment: Centos 8, Ansible 2.9.2, Python 3.6.8 (Not using 2.7.9+ because of EOL)

Re: Ansible task failing

PhoneBoy — Fri, 17 Jan 2020 11:16:49 GMT

What about the management version/jumbo hotfix level?

Re: Ansible task failing

Traian-Cojocari — Fri, 17 Jan 2020 13:16:49 GMT

Re: Ansible task failing

PhoneBoy — Mon, 20 Jan 2020 04:56:03 GMT

Best to open a TAC case so they can investigate this.

Re: Ansible task failing

rdodia — Thu, 30 Apr 2020 18:20:20 GMT

Hi Sir,

I am also struggling with the similiar error faced by you:

"msg": "Relevant hotfix is not installed on Check Point server. See sk114661 on Check Point Support Center.",

Have you seen any fixes?

Thanks,

Rachna Dodia

rdodia@redhat.com

Re: Ansible task failing

IdentityUnknown — Fri, 01 May 2020 12:30:15 GMT

Hi Rachna,

please provide some further information.

Management

- fw ver

- cpinfo -y all

- api status

Ansible:

- ansible --version

I think the sk114661 explained it very well what you have to use on Check Point site.

Re: Ansible task failing

rdodia — Sat, 02 May 2020 07:08:37 GMT

I am using Checkpoint Management server version -R80.30

Ansible version: 2.9.7

I am not sure how to find other details. I went through sk114661 , but even there I am pretty much stuck up with how to install the relevant hot-fix.

Can you please provide me your email id so that I can communicate with you directly .

Thanks,

Rachna.

Re: Ansible task failing

PhoneBoy — Sat, 02 May 2020 15:23:46 GMT

Go to CPUSE in the Gaia WebUI and download the most recent recommended Jumbo Hotfix offered.

Re: Ansible task failing

rdodia — Sun, 03 May 2020 13:42:40 GMT

Facing a similar issue.

Downloaded the appropriate hot-fix and still see error in running playbook :

TASK [Add threat rule in IDS] **************************************************

19:10:45

fatal: [checkpoint]: FAILED! => {"changed": false, "msg": "Relevant hotfix is not installed on Check Point server. See sk114661 on Check Point Support Center."}

Please help .

Thanks

Rachna Dodia

Re: Ansible task failing

PhoneBoy — Mon, 04 May 2020 00:16:06 GMT

Please open a TAC case so we can investigate.