https://community.checkpoint.com/t5/SmartEvent/Unknown-Applications-Detection/m-p/188822#M61 <P>Hi,&nbsp;Do we start support cases for adding unknown apps? I tried emailing Oren, but the recipient is not found.<BR />Also does anyone experience "No search result found" when double-clicking on a bar? It seems like the "Service:" portion needs to be updated.<BR />Thanks!</P> Mon, 07 Aug 2023 17:19:14 GMT r1der 2023-08-07T17:19:14Z https://community.checkpoint.com/t5/SmartEvent/Unknown-Applications-Detection/m-p/100331#M9 340 Fri, 24 Apr 2026 15:07:20 GMT https://community.checkpoint.com/t5/SmartEvent/Unknown-Applications-Detection/m-p/100331#M9 Oren_Koren 2026-04-24T15:07:20Z https://community.checkpoint.com/t5/SmartEvent/Unknown-Applications-Detection/m-p/188822#M61 <P>Hi,&nbsp;Do we start support cases for adding unknown apps? I tried emailing Oren, but the recipient is not found.<BR />Also does anyone experience "No search result found" when double-clicking on a bar? It seems like the "Service:" portion needs to be updated.<BR />Thanks!</P> Mon, 07 Aug 2023 17:19:14 GMT https://community.checkpoint.com/t5/SmartEvent/Unknown-Applications-Detection/m-p/188822#M61 r1der 2023-08-07T17:19:14Z