Grafana Skyline : OpenTelemetry Components are not up yet Maestro

ShadowNif — Wed, 05 Jun 2024 10:56:13 GMT

I am trying to configure the Grafana Skyline on one of my maestro FW.
All other FWs it runs fine. Except for the maestro FW, it is on Take 139

[Expert@xxx1-ch01-01:3]# /opt/CPotelcol/REST.py --set_open_telemetr y "$(cat /home/fwadmin/payload-no-tls.json)" WARNING: REST.py is being deprecated, please use sklnctl (refer to sk17856 6) Error: OpenTelemetry Components are not up yet Traceback (most recent call last): File "/opt/CPotelcol/REST.py", line 1428, in main request.commit() File "/opt/CPotelcol/REST.py", line 1296, in commit stage[2](*stage[3:])(REATTEMPT=True,OLD_CONFIG=oldConfiguration) File "/opt/CPotelcol/REST.py", line 1150, in __call__ raise Exception(self._error_msg) Exception: OpenTelemetry Components are not up yet

And in the Logs :

024-06-05T12:36:32.777+0200 info extensions/extensions.go:37 Extension started. {"kind": "extension", "name": "health_check"} 2024-06-05T12:36:32.777+0200 info otlpreceiver@v0.82.0/otlp.go:83 Starting GRPC server {"kind": "receiver", "name": "otlp", "data_type": "metrics", "endpoint": "/opt/CPotelcol/grpc_otlp.sock"} 2024-06-05T12:36:32.777+0200 info healthcheck/handler.go:129 Health Check state change {"kind": "extension", "name": "health_check", "status": "ready"} 2024-06-05T12:36:32.777+0200 info service/service.go:149 Everything is ready. Begin running and processing data. 2024-06-05T12:45:35.319+0200 info service/telemetry.go:84 Setting up own telemetry... 2024-06-05T12:45:35.320+0200 info service/telemetry.go:201 Serving Prometheus metrics {"address": ":8888", "level": "Basic"} 2024-06-05T12:45:35.322+0200 info service/service.go:132 Starting otelcol... {"Version": "CPotelcol_0.82.0", "NumCPU": 3} 2024-06-05T12:45:35.322+0200 info extensions/extensions.go:30 Starting extensions... 2024-06-05T12:45:35.322+0200 info extensions/extensions.go:33 Extension is starting... {"kind": "extension", "name": "health_check"} 2024-06-05T12:45:35.322+0200 info healthcheckextension@v0.82.0/healthcheckextension.go:34 Starting health_check extension {"kind": "extension", "name": "health_check", "config": {"Endpoint":"0.0.0.0:13133","TLSSetting":null,"CORS":null,"Auth":null,"MaxRequestBodySize":0,"IncludeMetadata":false,"ResponseHeaders":null,"Path":"/","ResponseBody":null,"CheckCollectorPipeline":{"Enabled":false,"Interval":"5m","ExporterFailureThreshold":5}}} 2024-06-05T12:45:35.352+0200 warn internal@v0.82.0/warning.go:40 Using the 0.0.0.0 address exposes this server to every network interface, which may facilitate Denial of Service attacks {"kind": "extension", "name": "health_check", "documentation": "https://github.com/open-telemetry/opentelemetry-collector/blob/main/docs/security-best-practices.md#safeguards-against-denial-of-service-attacks"} 2024-06-05T12:45:35.352+0200 info extensions/extensions.go:37 Extension started. {"kind": "extension", "name": "health_check"} 2024-06-05T12:45:35.352+0200 info otlpreceiver@v0.82.0/otlp.go:83 Starting GRPC server {"kind": "receiver", "name": "otlp", "data_type": "metrics", "endpoint": "/opt/CPotelcol/grpc_otlp.sock"} 2024-06-05T12:45:35.352+0200 info healthcheck/handler.go:129 Health Check state change {"kind": "extension", "name": "health_check", "status": "ready"} 2024-06-05T12:45:35.352+0200 info service/service.go:149 Everything is ready. Begin running and processing data. ~

Re: Grafana Skyline : OpenTelemetry Components are not up yet Maestro

Elad_Chomsky — Thu, 06 Jun 2024 13:24:14 GMT

Hi @ShadowNif ,

Please open a ticket to CheckPoint, so we can try to assist you directly - In general a few recommendations to try:

- Make sure to update to T93 . https://support.checkpoint.com/results/sk/sk180522 - See here. In any case of an upgrade issue, run '/opt/CPotelcol/CPotelcolCli.sh stop', in case it doesn't work try to run '/opt/CPotelcol/CPotelcolCli.sh set_dynamic_config "$(cat /opt/CPotelcol/config.yaml)"'.

- Try to use the new sklnctl tool and not REST.py, as it is slowly being deprecated.

topic Grafana Skyline : OpenTelemetry Components are not up yet Maestro in OpenTelemetry/Skyline

Grafana Skyline : OpenTelemetry Components are not up yet Maestro

Re: Grafana Skyline : OpenTelemetry Components are not up yet Maestro