topic Infinity Portal Error in Portal

Infinity Portal Error

Saps — Thu, 18 Sep 2025 10:26:21 GMT

When we try to access the Smart 1 cloud the smart console redirects to the browser to login Infinity portal after login the infinity portal the error shows which mentioned below.

Re: Infinity Portal Error

the_rock — Thu, 18 Sep 2025 11:20:46 GMT

I saw some emails about a known issue affecting people, but should be fixed now. I just tried and worked fine.

Andy

Re: Infinity Portal Error

the_rock — Thu, 18 Sep 2025 13:30:30 GMT

@Saps I checked with few clients and they said works for them as well, can you try?

Andy

Re: Infinity Portal Error

the_rock — Thu, 18 Sep 2025 19:39:27 GMT

@Saps Tac informed me this has been fully fixed now.

Andy