topic Re: Resend invite to Infinity Portal? in Portal

Resend invite to Infinity Portal?

Pedro_Espindola — Wed, 21 Aug 2024 20:31:52 GMT

Is there a way to resend the invite to Infinity Portal if the customer didn't accept it before the 7 day expiration?

The only way we found to do that is to delete the user and create it again. Am I missing something?

PhoneBoy — Wed, 21 Aug 2024 23:58:34 GMT

I believe that's the only way currently.

Pedro_Espindola — Thu, 29 Aug 2024 17:35:46 GMT

Thanks. That's what I thought. I already opened a RFE about this, months ago. I will try again.

the_rock — Thu, 29 Aug 2024 19:40:11 GMT

You are definitely not missing anything. I had that happen to me once with a customer and TAC said the only was was to do exactly what you described.

Best,

Andy

the_rock — Fri, 30 Aug 2024 02:15:34 GMT

Just to be 100% sure, I also verified this with SE and he said it is case at the moment.