topic Re: Horizon XDR/XPR shows no connectivity in Portal

Horizon XDR/XPR shows no connectivity

Zolocofxp — Fri, 24 Nov 2023 16:07:30 GMT

Hey all,

I'm trying to evaluate XDR/XPR services, but can't get it to work. I'm running R81.10 T110.

SmartConsole shows active connection with Infinity Portal and log sharing is enabled.

Infinity Portal is not showing any connectivity,

Your help troubleshooting this issue is really appreciated.

Re: Horizon XDR/XPR shows no connectivity

the_rock — Sat, 25 Nov 2023 01:16:03 GMT

I will try set this up in lab Sunday and let you know if I can get it working.

Cheers,

Andy

Re: Horizon XDR/XPR shows no connectivity

the_rock — Sat, 25 Nov 2023 12:38:29 GMT

Tested in R81.20, no issues.

Re: Horizon XDR/XPR shows no connectivity

PhoneBoy — Mon, 27 Nov 2023 14:04:13 GMT

Best to take this with TAC: https://help.checkpoint.com