topic Re: Unable to connect Quantum Smart-1 Cloud and Smart Console in Portal https://community.checkpoint.com/t5/Portal/Unable-to-connect-Quantum-Smart-1-Cloud-and-Smart-Console/m-p/193751#M251 <P>Please refer to the following SK to see if they help resolve the issue:</P> <P><STRONG>Connecting an On-Premises Management Server to Infinity Portal - Release Updates</STRONG></P> <P><A href="https://support.checkpoint.com/results/sk/sk177205" target="_blank">https://support.checkpoint.com/results/sk/sk177205</A></P> <P>&nbsp;</P> <P><STRONG>"Remote API access tunnel is down" is shown in Infinity Portal, in the Quantum Smart-1 Cloud view</STRONG></P> <P><A href="https://support.checkpoint.com/results/sk/sk180820" target="_blank">https://support.checkpoint.com/results/sk/sk180820</A></P> <P>&nbsp;</P> Thu, 28 Sep 2023 11:03:44 GMT Tal_Paz-Fridman 2023-09-28T11:03:44Z Unable to connect Quantum Smart-1 Cloud and Smart Console https://community.checkpoint.com/t5/Portal/Unable-to-connect-Quantum-Smart-1-Cloud-and-Smart-Console/m-p/193744#M250 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Checkpoint.png" style="width: 380px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/22600i4D2ED823F906C29B/image-size/large?v=v2&amp;px=999" role="button" title="Checkpoint.png" alt="Checkpoint.png" /></span></P><P>I am unable to connect gateway to Checkpoint Infinity Portal. I executed the command that was given on the command line of the gateway but there seems to be no change or progress.</P> Thu, 28 Sep 2023 09:00:27 GMT https://community.checkpoint.com/t5/Portal/Unable-to-connect-Quantum-Smart-1-Cloud-and-Smart-Console/m-p/193744#M250 EvilGenius 2023-09-28T09:00:27Z Re: Unable to connect Quantum Smart-1 Cloud and Smart Console https://community.checkpoint.com/t5/Portal/Unable-to-connect-Quantum-Smart-1-Cloud-and-Smart-Console/m-p/193751#M251 <P>Please refer to the following SK to see if they help resolve the issue:</P> <P><STRONG>Connecting an On-Premises Management Server to Infinity Portal - Release Updates</STRONG></P> <P><A href="https://support.checkpoint.com/results/sk/sk177205" target="_blank">https://support.checkpoint.com/results/sk/sk177205</A></P> <P>&nbsp;</P> <P><STRONG>"Remote API access tunnel is down" is shown in Infinity Portal, in the Quantum Smart-1 Cloud view</STRONG></P> <P><A href="https://support.checkpoint.com/results/sk/sk180820" target="_blank">https://support.checkpoint.com/results/sk/sk180820</A></P> <P>&nbsp;</P> Thu, 28 Sep 2023 11:03:44 GMT https://community.checkpoint.com/t5/Portal/Unable-to-connect-Quantum-Smart-1-Cloud-and-Smart-Console/m-p/193751#M251 Tal_Paz-Fridman 2023-09-28T11:03:44Z