topic Re: Recover lost admin password in Cloud Firewall

Recover lost admin password

Pmabela4383 — Wed, 01 Feb 2023 17:21:54 GMT

how to Recover lost admin password inthe remote hyper-v machine please help

Re: Recover lost admin password

_Val_ — Wed, 01 Feb 2023 12:45:47 GMT

Let's start with the basics, @Pmabela4383 What do you have installed in Hyper-V? Which version?

Re: Recover lost admin password

PhoneBoy — Wed, 01 Feb 2023 17:25:27 GMT

Admin note: split this post from a thread on an unrelated product.

We need a more information to help you.
What precisely was installed in Hyper-V?
Is it a Gateway, Management, or Both?
What version of code?
What precise login prompt do you not know the “admin” password for?

If this is urgent, I highly recommend opening a TAC case.

Re: Recover lost admin password

the_rock — Wed, 01 Feb 2023 17:29:37 GMT

If you are talking actual admin shell password (NOT expert), not sure there is an easy way to do so...

Re: Recover lost admin password

Nir_Shamir — Thu, 02 Feb 2023 05:50:05 GMT

if it's a GW and it's connected to a management server then with CPRID or running script from the SmartConsole you can create a new user to access it and then change the admin password.

Also you can change the admin password directly:

Expert@HostName]# $CPDIR/bin/cprid_util -server <IP_address_of_Security_Gateway> -verbose rexec -rcmd /bin/clish -s -c 'set user admin newpass <NewPassword>'

Re: Recover lost admin password

the_rock — Thu, 02 Feb 2023 12:49:48 GMT

Never knew of that command Nir, thanks for providing it, appreciated!

Re: Recover lost admin password

Pmabela4383 — Fri, 03 Feb 2023 11:04:12 GMT

admin shell password i lost the password i need to reset on R77 please help

Re: Recover lost admin password

PhoneBoy — Fri, 03 Feb 2023 15:13:12 GMT

No need to post the same message multiple times on the same thread.
For R77.x, you can use EmergenDisk to reset the password: https://support.checkpoint.com/results/sk/sk92663

Of course, R77.x releases are very much End of Support at this point.

Re: Recover lost admin password

HeikoAnkenbrand — Fri, 03 Feb 2023 22:08:57 GMT

Hi @Pmabela4383,

I had written an article describing various methods to reset passwords:

Password reset - Collection

Maybe this will help you.

Re: Recover lost admin password

Blason_R — Sat, 04 Feb 2023 09:34:36 GMT

This is the same command that can be executed from smart console and it uses cprid_util. Well even policy transfer happens through the same command on gateways from mgmt server.