topic Re: Identity Awareness Troubleshooting in Cloud Firewall

Identity Awareness Troubleshooting

Eric_Merillat — Mon, 17 Sep 2018 20:33:01 GMT

Trying to troubleshoot some IA issues. Doing a pep show user query usr command is showing a TTL counter of 0. What exactly do the Time to live, Cached time, TTL counter, and Time left mean in this command. Have scoured google, the support site, and these forums I am not finding any explanation of this output.

Thanks in advance!

Re: Identity Awareness Troubleshooting

Hybrid_Theory — Wed, 05 Dec 2018 22:25:33 GMT

Not sure what the TTL counters actually mean, however what's the actual issue though?

Re: Identity Awareness Troubleshooting

Steve_Lienhard — Tue, 18 Jun 2019 09:58:01 GMT

Hello Eric,

I am also wondering what's the meaning of those values. Did you find out ?

Thanks a lot,

Steve

Re: Identity Awareness Troubleshooting

boneyard — Fri, 10 Nov 2023 08:06:05 GMT

Old question, but i'm wondering the same thing. Checked documentation and this community, but no details found.

No actual issue, just want to understand what im looking at.