topic CheckPoint technical support contact for PAYG Azure? in Cloud Firewall https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10338#M2978 <HTML><HEAD></HEAD><BODY><P>How do we contact CheckPoint support for technical issues if we deploy CheckPoint CloudGuard PAYG IaaS on Microsoft Azure?</P><P></P><P>Do we raise a Microsoft ticket and they in-turn contact CheckPoint?</P><P>Please let me know the procedure to obtain CheckPoint support?</P></BODY></HTML> Tue, 05 Mar 2019 14:14:10 GMT Sarath_M 2019-03-05T14:14:10Z CheckPoint technical support contact for PAYG Azure? https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10338#M2978 <HTML><HEAD></HEAD><BODY><P>How do we contact CheckPoint support for technical issues if we deploy CheckPoint CloudGuard PAYG IaaS on Microsoft Azure?</P><P></P><P>Do we raise a Microsoft ticket and they in-turn contact CheckPoint?</P><P>Please let me know the procedure to obtain CheckPoint support?</P></BODY></HTML> Tue, 05 Mar 2019 14:14:10 GMT https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10338#M2978 Sarath_M 2019-03-05T14:14:10Z Re: CheckPoint technical support contact for PAYG Azure? https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10339#M2979 <HTML><HEAD></HEAD><BODY><P>As written on <A href="https://azuremarketplace.microsoft.com/en-us/marketplace/apps/checkpoint.vsec">Azure CloudGuard IaaS Marketplace</A> PAYG contains Check Point Premium support.</P><P>As you are writing here you already have a <A href="https://usercenter.checkpoint.com">Check Point UserCenter</A> account.</P><P>To open a Service Request with Check Point Support just <A href="https://help.checkpoint.com/s/create-new-sr">click here</A>.</P><P></P><P><IMG __jive_id="79799" class="image-1 jive-image" src="https://community.checkpoint.com/legacyfs/online/checkpoint/79799_pastedImage_1.png" /></P></BODY></HTML> Tue, 05 Mar 2019 14:26:41 GMT https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10339#M2979 Danny 2019-03-05T14:26:41Z Re: CheckPoint technical support contact for PAYG Azure? https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10340#M2980 <HTML><HEAD></HEAD><BODY><P><SPAN style="color: #000000; background-color: #ffffff;">Copied from Azure Marketplace for CloudGuard IaaS</SPAN></P><P><SPAN style="color: #000000; background-color: #ffffff;">Premium Support is included in PAYG. More details at<SPAN>&nbsp;</SPAN></SPAN><A href="https://www.checkpoint.com/support-services/support-plans/" style="color: #0078d7; background-color: #ffffff; text-decoration: none;">https://www.checkpoint.com/support-services/support-plans/</A><SPAN style="color: #000000; background-color: #ffffff;">. To open a support ticket, you need to have a Check Point User Center account. You can sign up for one at<SPAN>&nbsp;</SPAN></SPAN><A href="https://uc.checkpoint.com/usercenter/index.jsp" style="color: #0078d7; background-color: #ffffff; text-decoration: underline;">https://uc.checkpoint.com/usercenter/index.jsp</A></P></BODY></HTML> Tue, 05 Mar 2019 14:47:40 GMT https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10340#M2980 Guy_Schreiber 2019-03-05T14:47:40Z Re: CheckPoint technical support contact for PAYG Azure? https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10341#M2981 <HTML><HEAD></HEAD><BODY><P>Thank you very much.</P></BODY></HTML> Wed, 06 Mar 2019 06:18:50 GMT https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10341#M2981 Sarath_M 2019-03-06T06:18:50Z Re: CheckPoint technical support contact for PAYG Azure? https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10342#M2982 <HTML><HEAD></HEAD><BODY><P>Thank you very much.</P></BODY></HTML> Wed, 06 Mar 2019 06:21:10 GMT https://community.checkpoint.com/t5/Cloud-Firewall/CheckPoint-technical-support-contact-for-PAYG-Azure/m-p/10342#M2982 Sarath_M 2019-03-06T06:21:10Z