topic AWS PAY as u GO licensing issue after migration in Cloud Firewall

AWS PAY as u GO licensing issue after migration

Abhishek_Kumar1 — Wed, 28 Aug 2019 17:27:43 GMT

Hi -

We are upgrading our R77.30 MGMT server to R80.20 on AWS.

we created a new instance with diffrent IP address in same subnet in same VPC. we are using PAY as u Go subscription.

we export the migration export from R77.30 and import in R80.20 MGMT.

Migration import is done successfully, but we are having issue with license. we install the evaluation license for temprory basis. and we are able to login in MGMT server.

can anyone explain how to get new license for R80.20 MGMT in Pay as u Go subscription?

Regards

Abhishek

Re: AWS PAY as u GO licensing issue after migration

audio — Wed, 28 Aug 2019 19:58:39 GMT

Coincidentally, i've been performing the same migration today and am having the exact same problem.

The export/import appears to have worked, but i can't connect to the new Instance as i get a "License has expired" error. The support docs state that you need to use the same IP address on the new instance, however this isn't possible in AWS unless we terminate the old instance before attempting to import on the new instance, which is less than ideal

Re: AWS PAY as u GO licensing issue after migration

_Val_ — Thu, 29 Aug 2019 13:00:06 GMT

When performing the export, use --exclude-licenses flag. Re-do the migration with the result flag and let me know if this helped

Re: AWS PAY as u GO licensing issue after migration

audio — Thu, 29 Aug 2019 09:55:25 GMT

the -exclude-licenses flag doesn't appear to be recognised in my case. I get an "ERR: Failed to parse arguments"

Just to confirm, my export command looks like this:

yes | nohup ./migrate -export -x -n -exclude-licenses backup_file

Re: AWS PAY as u GO licensing issue after migration

Abhishek_Kumar1 — Thu, 29 Aug 2019 11:44:10 GMT

Thanks for your help, could you also explain the steps, how we can exclude the license flag.

Re: AWS PAY as u GO licensing issue after migration

_Val_ — Thu, 29 Aug 2019 12:57:21 GMT

@Abhishek_Kumar1 when doing original export, add the mentioned flag to the command.

It will look something like: <your path>/migrate export --exclude-licenses <your filename>

Re: AWS PAY as u GO licensing issue after migration

Abhishek_Kumar1 — Thu, 29 Aug 2019 15:43:09 GMT

Thanks a ton for your help and suppor.

Re: AWS PAY as u GO licensing issue after migration

_Val_ — Fri, 30 Aug 2019 06:43:22 GMT

@Abhishek_Kumar1 We are here to help.

Re: AWS PAY as u GO licensing issue after migration

_Val_ — Fri, 30 Aug 2019 06:48:13 GMT

answered below. should be "--", not just "-"