Bruno Moniz

URL Filtering and Application Control in my R80.20 not dropping categories

Discussion created by Bruno Moniz on Jan 7, 2019
Latest reply on Jan 14, 2019 by Bruno Moniz

Hello everyone!

 

I'm having a strange behavior with URL Filtering and Application Control in my R80.20.

 

In the beginning, when we installed the blade for the first time, we created a Drop (with Block Notification) rule in Application to block stuff like Media Streams, Sex, Spam, etc., and it was working perfectly. Except for youtube. I know that we need to have HTTPS Inspection active for this to work properly, but it was working for almost everything (facebook, twitter, and others).

 

The rule:

 

Then we tried to activate HTTPS Inspection, but something went wrong and all https site were having problems. We decided to revert the activation.

 

After this, all categories in this rule are not dropping. The behavior is always the same:

- We access the website.

- Chrome or IE gives us "It's not possible to access the site" with the ERR_CONNECTION_RESET.

- After 1 or 2 seconds, the site refreshes and enters the website.

 

I've never seen this problem. I've searched everywhere and did not find anything related to it.

What bothers me is that it was working and suddenly, puff  

 

Any thoughts of what I can do to find the root cause for what's happening?

 

Best regards,

Bruno Moniz

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