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Capsule Docs Protection Failure

Question asked by Chiko Phiri on Jul 4, 2018
Latest reply on Jul 5, 2018 by Dameon Welch-Abernathy

Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failure. You are trying to protect the file: document.docx The file cannot be protected as there are currently no available protections. Please contact your system administrator." How can I resolve this? Do you know of any good resources to learn how to set up capsule docs? The documentation seems a bit minimal.    

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