*N* %10-03 06:42:28% : Installing component CPotelcol version 68, see /opt/CPInstLog/AutoUpdateLogs/CPotelcol for more details. *N* %10-03 06:42:28% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/pre_verify.sh output: [LOG] - ----- Tue Oct 3 06:42:28 CST 2023 ----- [LOG] - start pre_verify.sh [SUCCESS] - Finish running pre_verify.sh *N* %10-03 06:42:29% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/pre_action.sh output: [LOG] - ----- Tue Oct 3 06:42:29 CST 2023 ----- [LOG] - start pre_action.sh [LOG] - ----- Tue Oct 3 06:42:29 CST 2023 ----- [LOG] - start product_backup_configuration_files [LOG] - Running installation - upgrade flow [LOG] - Checking and stopping product [LOG] - ----- Tue Oct 3 06:42:29 CST 2023 ----- [LOG] - start save_product_state [LOG] - ----- Tue Oct 3 06:42:29 CST 2023 ----- [LOG] - start product_stop Failed to run Gaia DB commands [LOG] - Successfully stopped product [SUCCESS] - Finish running pre_action.sh *N* %10-03 06:42:30% : Running Installation of Check_Point_CPotelcol_AutoUpdate_Bundle_T68_FULL.tgz *N* %10-03 06:42:38% : Installation of Check_Point_CPotelcol_AutoUpdate_Bundle_T68_FULL.tgz output: *M* %10-03 06:42:30%:[Pre-Install Bundle Action][PreInstallBundleAction][Start]Pre-Install action for bundle package *M* %10-03 06:42:30%:[Init Package Action][InitBundleOperation][Start]Initializing package configuration *M* %10-03 06:42:30%:[Init Package Action][InitBundleOperation][End]Initializing package configuration *M* %10-03 06:42:30%:[Locate Package In Repository][LocatePackageInRepository][Start]Locate the package in the repository *M* %10-03 06:42:30%:[Locate Package In Repository][LocatePackageInRepository][End]Locate the package in the repository *M* %10-03 06:42:30%:[Extract Package][ExtractPackageAction][Start]Extract a package *M* %10-03 06:42:31%:[Extract Package][ExtractPackageAction][End]Extract a package *M* %10-03 06:42:31%:[Init Bundle Action][InitBundleFlow][Start]Initializing bundle configuration *M* %10-03 06:42:32%:[Init Bundle Action][InitBundleFlow][End]Initializing bundle configuration *M* %10-03 06:42:32%:[Confirm Reboot Action][ConfirmRebootAction][Skip]Confirm user ready for reboot *N* %10-03 06:42:32%:Skipping stage Confirm Reboot Action *M* %10-03 06:42:32%:[Pre-Install Bundle Action][PreInstallBundleAction][End]Pre-Install action for bundle package *M* %10-03 06:42:32%:[Install Bundle Action][InstallBundleAction][Start]Install bundle package *M* %10-03 06:42:32%:[Install Hotfix Action][InstallHotfixAction][Start]Install hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:32%:[Create temp partition][CreateTempPartition][Start]Create a temporary partition *M* %10-03 06:42:32%:[Create temp partition][CreateTempPartition][End]Create a temporary partition *M* %10-03 06:42:32%:[Extract Package][ExtractPackageAction][Start]Extract a package *N* %10-03 06:42:33%:Failed to remove ignored file /opt/CPotelcol/crs.xml *N* %10-03 06:42:33%:Failed to remove ignored file /opt/CPotelcol/hf.config *M* %10-03 06:42:33%:[Extract Package][ExtractPackageAction][End]Extract a package *M* %10-03 06:42:33%:[Initialize Hotfix Files to Install][InitHotfixFilesToInstall][Start]Initialize a hotfix files to install *M* %10-03 06:42:33%:[Initialize Hotfix Files to Install][InitHotfixFilesToInstall][End]Initialize a hotfix files to install *M* %10-03 06:42:33%:[Execute Hotfix Hook][ExecuteHotfixHook][Start]Execute hotfix hook *M* %10-03 06:42:33%:[Execute Hotfix Hook][ExecuteHotfixHook][End]Execute hotfix hook *M* %10-03 06:42:33%:[Create Hotfix Backup Files][CreateHotfixBackupFiles][Start]Creating backup files for the hotfix before the installation take place *M* %10-03 06:42:38%:[Create Hotfix Backup Files][CreateHotfixBackupFiles][End]Creating backup files for the hotfix before the installation take place *M* %10-03 06:42:38%:[Install Hotfix Files][InstallHotfixFiles][Start]Deploy the hotfix files *M* %10-03 06:42:38%:[Install Hotfix Files][InstallHotfixFiles][End]Deploy the hotfix files *M* %10-03 06:42:38%:[Execute Hotfix Hook][ExecuteHotfixHook][Start]Execute hotfix hook *M* %10-03 06:42:38%:[Execute Hotfix Hook][ExecuteHotfixHook][End]Execute hotfix hook *M* %10-03 06:42:38%:[Update CRS Hotfix Installed][UpdateCRSHotfixInstalled][Start]Update the crs.xml of the product with the new hotfix crs. crs.xml file /opt/CPotelcol/conf/crs.xml updated with HF hotfix version OTLP_GA *M* %10-03 06:42:38%:[Update CRS Hotfix Installed][UpdateCRSHotfixInstalled][End]Update the crs.xml of the product with the new hotfix crs. *M* %10-03 06:42:38%:[Update Package Registry][UpdateRegistryAction][Start]Update the registry of a package after the operation *M* %10-03 06:42:38%:[Update Package Registry][UpdateRegistryAction][End]Update the registry of a package after the operation *M* %10-03 06:42:38%:[Install Hotfix Action][InstallHotfixAction][End]Install hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:38%:[Install Bundle Action][InstallBundleAction][End]Install bundle package *M* %10-03 06:42:38%:[Post-Install Bundle Action][PostInstallBundleAction][Start]Post-Install action for bundle package *M* %10-03 06:42:38%:[Update Package Registry][UpdateRegistryAction][Start]Update the registry of a package after the operation *M* %10-03 06:42:38%:[Update Package Registry][UpdateRegistryAction][End]Update the registry of a package after the operation *M* %10-03 06:42:38%:[Backup Bundle Metadata Files][BackupBundleMetadataFiles][Start]Add metadata files of bundle to backup folder *M* %10-03 06:42:38%:[Backup Bundle Metadata Files][BackupBundleMetadataFiles][End]Add metadata files of bundle to backup folder *M* %10-03 06:42:38%:[Remove Redundant Files][RemoveRedundantFiles][Start]Remove redundant file after operation *M* %10-03 06:42:38%:[Remove Redundant Files][RemoveRedundantFiles][End]Remove redundant file after operation *M* %10-03 06:42:38%:[Post-Install Bundle Action][PostInstallBundleAction][End]Post-Install action for bundle package *N* %10-03 06:42:38%:cleaning-up after running *M* %10-03 06:42:38%:[Cleanup Action][CleanupAction][Start]Clean-up after whole execution *M* %10-03 06:42:38%:[Remove Temp Files Action][RemoveTempFilesAction][Start]Remove temporary files *M* %10-03 06:42:38%:[Remove Temp Files Action][RemoveTempFilesAction][End]Remove temporary files *M* %10-03 06:42:38%:[Cleanup Action][CleanupAction][End]Clean-up after whole execution *N* %10-03 06:42:38%:Total execution time: 0 hours 0 minutes 8 seconds *N* %10-03 06:42:38% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/post_action.sh output: [LOG] - ----- Tue Oct 3 06:42:38 CST 2023 ----- [LOG] - start post_action.sh [LOG] - start run_product_post_actions [LOG] - Copy Ca-Bundle From Backup if exists [LOG] - ----- Tue Oct 3 06:42:38 CST 2023 ----- [LOG] - start product_handle_configuration_migration [ERROR] - Failed to migrate configuration [ERROR] - Failed to migrate configuration *E* %10-03 06:42:39% : Installation flow failed. Starting revert sequence. *N* %10-03 06:42:40% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/post_revert.sh output: [LOG] - ----- Tue Oct 3 06:42:39 CST 2023 ----- [LOG] - start post_revert.sh [LOG] - ----- Tue Oct 3 06:42:39 CST 2023 ----- [LOG] - start product_stop Failed to run Gaia DB commands [LOG] - Reverting configuration migration [LOG] - ----- Tue Oct 3 06:42:39 CST 2023 ----- [LOG] - start product_revert_configuration_migration Failed to run Gaia DB commands *E* %10-03 06:42:40% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/post_revert.sh failed in execution. *N* %10-03 06:42:40% : Running uninstallation of package: Check_Point_CPotelcol_AutoUpdate_Bundle_T68_FULL.tgz *N* %10-03 06:42:46% : uninstallation of package: Check_Point_CPotelcol_AutoUpdate_Bundle_T68_FULL.tgz output: *M* %10-03 06:42:40%:[Pre-Uninstall Bundle Action][PreUninstallBundleAction][Start]Pre-Uninstall action for bundle package *M* %10-03 06:42:40%:[Init Package Action][InitBundleOperation][Start]Initializing package configuration *M* %10-03 06:42:41%:[Init Package Action][InitBundleOperation][End]Initializing package configuration *M* %10-03 06:42:41%:[Extract Package][ExtractPackageAction][Start]Extract a package *M* %10-03 06:42:41%:[Extract Package][ExtractPackageAction][End]Extract a package *M* %10-03 06:42:41%:[Init Bundle Action][InitBundleFlow][Start]Initializing bundle configuration *M* %10-03 06:42:44%:[Init Bundle Action][InitBundleFlow][End]Initializing bundle configuration *M* %10-03 06:42:44%:[Confirm Reboot Action][ConfirmRebootAction][Skip]Confirm user ready for reboot *N* %10-03 06:42:44%:Skipping stage Confirm Reboot Action *M* %10-03 06:42:44%:[Pre-Uninstall Bundle Action][PreUninstallBundleAction][End]Pre-Uninstall action for bundle package *M* %10-03 06:42:44%:[Uninstall Bundle Action][UninstallBundleAction][Start]Uninstall bundle package *M* %10-03 06:42:44%:[Uninstall Hotfix Action][UninstallHotfixAction][Start]Uninstall hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:44%:[Create temp partition][CreateTempPartition][Start]Create a temporary partition *M* %10-03 06:42:44%:[Create temp partition][CreateTempPartition][End]Create a temporary partition *M* %10-03 06:42:44%:[Execute Hotfix Hook][ExecuteHotfixHook][Start]Execute hotfix hook *M* %10-03 06:42:44%:[Execute Hotfix Hook][ExecuteHotfixHook][End]Execute hotfix hook *M* %10-03 06:42:44%:[Rolling Back Files][RollingBackFiles][Start]Rolling back installation files *M* %10-03 06:42:45%:[Rolling Back Files][RollingBackFiles][End]Rolling back installation files *M* %10-03 06:42:45%:[Update CRS Hotfix Uninstalled][UpdateCRSHotfixUninstalled][Start]Update the crs.xml of the product that the hotfix crs was removed. Hotfix of version OTLP_GA was removed from /opt/CPotelcol/conf/crs.xml *M* %10-03 06:42:45%:[Update CRS Hotfix Uninstalled][UpdateCRSHotfixUninstalled][End]Update the crs.xml of the product that the hotfix crs was removed. *M* %10-03 06:42:45%:[Update Package Registry][UpdateRegistryAction][Start]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Update Package Registry][UpdateRegistryAction][End]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Handle Old Backup Files][HandleOldBackupFiles][Start]Remove or revert the hotfix backup files *M* %10-03 06:42:46%:[Handle Old Backup Files][HandleOldBackupFiles][End]Remove or revert the hotfix backup files *M* %10-03 06:42:46%:[Uninstall Hotfix Action][UninstallHotfixAction][End]Uninstall hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:46%:[Install Hotfix Action][InstallHotfixAction][Start]Install hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:46%:[Create temp partition][CreateTempPartition][Skip]Create a temporary partition *N* %10-03 06:42:46%:Skipping stage Create temp partition *M* %10-03 06:42:46%:[Extract Package][ExtractPackageAction][Start]Extract a package *N* %10-03 06:42:46%:Failed to remove ignored file /opt/CPotelcol/crs.xml *N* %10-03 06:42:46%:Failed to remove ignored file /opt/CPotelcol/hf.config *M* %10-03 06:42:46%:[Extract Package][ExtractPackageAction][End]Extract a package *M* %10-03 06:42:46%:[Initialize Hotfix Files to Install][InitHotfixFilesToInstall][Start]Initialize a hotfix files to install *M* %10-03 06:42:46%:[Initialize Hotfix Files to Install][InitHotfixFilesToInstall][End]Initialize a hotfix files to install *M* %10-03 06:42:46%:[Execute Hotfix Hook][ExecuteHotfixHook][Start]Execute hotfix hook *M* %10-03 06:42:46%:[Execute Hotfix Hook][ExecuteHotfixHook][End]Execute hotfix hook *M* %10-03 06:42:46%:[Create Hotfix Backup Files][CreateHotfixBackupFiles][Start]Creating backup files for the hotfix before the installation take place *M* %10-03 06:42:46%:[Create Hotfix Backup Files][CreateHotfixBackupFiles][End]Creating backup files for the hotfix before the installation take place *M* %10-03 06:42:46%:[Install Hotfix Files][InstallHotfixFiles][Start]Deploy the hotfix files *M* %10-03 06:42:46%:[Install Hotfix Files][InstallHotfixFiles][End]Deploy the hotfix files *M* %10-03 06:42:46%:[Execute Hotfix Hook][ExecuteHotfixHook][Start]Execute hotfix hook *M* %10-03 06:42:46%:[Execute Hotfix Hook][ExecuteHotfixHook][End]Execute hotfix hook *M* %10-03 06:42:46%:[Update Package Registry][UpdateRegistryAction][Start]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Update Package Registry][UpdateRegistryAction][End]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Install Hotfix Action][InstallHotfixAction][End]Install hotfix: otlp_collector_HOTFIX_OTLP_GA_GA_FULL.tgz(CheckPoint#CPotelcol#All#0#0#0#HOTFIX_OTLP_GA) *M* %10-03 06:42:46%:[Uninstall Bundle Action][UninstallBundleAction][End]Uninstall bundle package *M* %10-03 06:42:46%:[Post-Uninstall Bundle Action][PostUninstallBundleAction][Start]Post-Uninstall action for bundle package *M* %10-03 06:42:46%:[Update Package Registry][UpdateRegistryAction][Start]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Update Package Registry][UpdateRegistryAction][End]Update the registry of a package after the operation *M* %10-03 06:42:46%:[Remove Redundant Files][RemoveRedundantFiles][Start]Remove redundant file after operation *M* %10-03 06:42:46%:[Remove Redundant Files][RemoveRedundantFiles][End]Remove redundant file after operation *M* %10-03 06:42:46%:[Post-Uninstall Bundle Action][PostUninstallBundleAction][End]Post-Uninstall action for bundle package *N* %10-03 06:42:46%:cleaning-up after running *M* %10-03 06:42:46%:[Cleanup Action][CleanupAction][Start]Clean-up after whole execution *M* %10-03 06:42:46%:[Remove Temp Files Action][RemoveTempFilesAction][Start]Remove temporary files *M* %10-03 06:42:46%:[Remove Temp Files Action][RemoveTempFilesAction][End]Remove temporary files *M* %10-03 06:42:46%:[Cleanup Action][CleanupAction][End]Clean-up after whole execution *N* %10-03 06:42:46%:Total execution time: 0 hours 0 minutes 6 seconds *N* %10-03 06:43:08% : Script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/pre_revert.sh output: [LOG] - ----- Tue Oct 3 06:42:46 CST 2023 ----- [LOG] - start pre_revert.sh [LOG] - Restoring product configurations [LOG] - ----- Tue Oct 3 06:42:46 CST 2023 ----- [LOG] - start product_restore_configuration_files [LOG] - Checking product activation [LOG] - ----- Tue Oct 3 06:42:46 CST 2023 ----- [LOG] - start product_is_running [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - sleeping 3 seconds [LOG] - Process is not running [SUCCESS] - Finish running pre_revert.sh *E* %10-03 06:43:08% : Installation failed for component CPotelcol: ******************************************************************************* Error: Could not execute script /var/log/AutoUpdater/metadata/diagnostics/CPotelcol/CPotelcol_AutoUpdate/68/product_scripts/post_action.sh ******************************************************************************* *N* %10-03 06:43:08% : ----------------------------------------------------------------------