SMB VPN Debugs

Document created by Günther W. Albrecht on Jun 13, 2018
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The VPN Debugs for SMB devices are explained very detailed in sk62482 How to debug VPN issues on Security Gateway 80 / 600 / 700 / 1100 / 1200R / 1400 appliances. Some important steps are not mentioned here:

  • Make sure - by issuing # configload_status - that all configurations have finished, there are no errors and all blades have loaded before testing or debugging !
  • Disable SecureXL (that is enabled automatically on SMBs) by issuing # fwaccel off.
  • If the space is too small to get the issue captured in sfwd.elg, consult sk122156 Disk space issues on Gaia Embedded appliance when running debugs for a workaround.
  • When the outage occurs, on the command line run: # fw ctl zdebug drop > drops.txt.
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