Email alert for critical events to admin

Document created by Pamela S. Lee Employee on Jan 23, 2018Last modified by Pamela S. Lee Employee on Feb 20, 2018
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The system can now email alerts for critical dashboard events to dashboard administrators as they occur.

A SandBlast Mobile Dashboard administrator can configure their profile to receive email alerts for critical dashboard audit trail events.

These are the same critical events that are viewable on the Settings > Audit Trail screen in the SandBlast Mobile Dashboard.

 

Critical events include such events as privacy settings changes (Settings > Privacy Settings) and MDM failures, such as app sync issues, connectivity issues, authentications issues, and device update issues.

 

To enable email alerts:

  1. Open the dashboard and click on the avatar icon
  2. Click Edit.
  3. Turn ON the ‘Email Alerts’.
  4. Click Save.

 

See the following email message example:

=================================================================
Sender: mtp-alert@checkpoint.com
Email Subject: Check Point SandBlast Mobile new Critical audit alert
Email message: A Critical audit alert has been logged to us-demo.locsec.net with the following details:
Severity: Critical
Date/Time: 2017-06-19
Admin user: John@domain.com

Module: Dashboard
Category: Policy
Event: change privacy policy
Event Data: Change privacy policy to OFF

 

Regards,
The Check Point SandBlast Mobile Team
=================================================================

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